Sales Development Specialist

5 days ago


Petaling Jaya, Selangor, Malaysia DKSH Group Full time
Job Description

Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives.

  • Support superior in managing day-to-day operating expenditures against budgets to ensure efficient usage of resources.
  • Implement action plans to achieve sales targets for assigned businesses/territories, including product portfolios and marketing plan introductions.
  • Track self/team progress against key performance indicators and sales plans, prioritizing and reviewing daily sales activities performed.
  • Execute sales activities for assigned businesses/territories, including order taking, marketing display set-ups, and in-store merchandising.
  • Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies.
  • Report on competitors' activities and products via inputs to competition reports.
  • Record sales data for reporting and tracking purposes, maintaining relevant customer data in CRM databases.
  • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
  • Maintain a customer complaints/issues log and follow up on customer issues.
  • Respond to customer orders and queries, informing current and prospective customers of promotions and new/upgraded products.


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