Territory Account Manager

6 days ago

Petaling Jaya, Selangor, Malaysia Applied Medical - AUNZ Full time
About the Role

We are seeking a Regional Business Development Specialist to join our team. As a key member of our sales team, you will be responsible for managing a full breadth of Applied Medical products within your own territory.

Your primary responsibilities will include arranging appointments with healthcare professionals (HCPs) and other stakeholders, attending pre-arranged appointments, presentations, and regular 'cold' calling in operating theaters, hospitals, and clinics. You will also be responsible for keeping up with the latest clinical data supplied by the company, interpreting and discussing this information with HCPs during presentations and appointments to offer effective and high-quality clinical solutions.

In addition, you will attend case support to implement the use of Applied Medical products, organize clinical activities for HCPs, represent Applied Medical at society and third-party workshops and conferences, and be available to attend case support/workshops/conferences on weekends or non-office hours as and when required.

You will also be responsible for building and maintaining positive working relationships with medical staff, supporting administration staff, and other stakeholders, providing the highest level of support and service to all accounts in collaboration with other Applied Medical team members.

Key Responsibilities
  • Managing full breadth of Applied Medical products within own territory.
  • Arranging appointments with healthcare professionals (HCPs) and other stakeholders, attending pre-arranged appointments, presentations, and regular 'cold' calling in operating theaters, hospitals, and clinics.
  • Keeping up with the latest clinical data supplied by the company, interpreting and discussing this information with HCPs during presentations and appointments to offer effective and high-quality clinical solutions.
  • Attending case support to implement the use of Applied Medical products.
  • Organizing clinical activities for HCPs, representing Applied Medical at society and third-party workshops and conferences.
  • Availability to attend case support/workshops/conferences on weekends or non-office hours as and when required.
  • Building and maintaining positive working relationships with medical staff, supporting administration staff, and other stakeholders, providing the highest level of support and service to all accounts in collaboration with other Applied Medical team members.
Sales Strategy and Contract Management
  • Work closely together with the management and Customer Service team on price quotations, pricing, orders samples, and customer issues.
  • Keep track of monthly usage by customers, monthly sales forecasting, and monthly sales updates.
  • Communicating price setting and working on contract/tender agreements with new prospects according to the set framework.
  • Meet or exceed targets as established by product segment, with a consultative sales approach.
  • Execute business review processes.
  • Regularly attending company meetings, product trainings, presentations, and briefings.
Field Research and Implementing Sales Strategy
  • Launching new products and surgical procedures in the market.
  • Implementing sales strategy, anticipating potential, negative and positive impacts on the business, and adapting plans in collaboration with other Applied Medical team members.
  • Monitoring competitor activity and competitors' products.
  • Keeping informed about the new developments and activities of health services within own territory.
  • Work with your manager to plan how to approach contacts and creating effective business plans for making sales in a particular area.
  • Understand and comply with safety rules and company policies.
Requirements
  • Minimum degree Level.
  • Minimal 3 years surgical device sales experience with proven track record in negotiating and closing sales.
  • Experience in operating theater, preferably in colorectal, general, bariatric, urologic and/or gynecological surgery.
  • Familiarity and good understanding of Malaysia healthcare system and market.
  • Strong clinical and technical skills.
  • Excellent verbal and written communication skills, Malay and English.
  • Strong analytical and interpersonal skills, with a commitment to continuous learning and self-improvement.
  • Computer literacy.
  • Ability to work independently and in a team environment.
  • Proficiency in problem solving and adapting to situations in constant flux.
  • Strong commitment to delivering high-quality work and upholding Applied Medical's values.

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