Client Relationship Specialist

2 weeks ago


Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

ZUS Coffee is seeking an experienced Key Account Executive to join our team. This role offers a unique opportunity to build and manage key relationships with CVS accounts in the FMCG sector.

Responsibilities
  • Account Management: Manage and maintain relationships with CVS accounts to ensure smooth collaboration.
  • Sales Growth: Drive sales growth by identifying and pursuing new business opportunities.
  • Market Insights: Gather and analyze market insights to inform sales strategies.
  • Reporting & Analysis: Prepare reports and sales data analysis to inform business decisions.
  • Cross-Functional Collaboration: Work closely with different departments to execute trade marketing activities and resolve customer complaints.
Requirements

Qualifications & Experience

  • At least 1 year of experience in sales or the FMCG industry.
  • Fresh graduates are welcome to apply.
  • Sales & Negotiation: Strong ability to manage and negotiate with key accounts.
  • Analytical Thinking: Ability to analyze sales data and generate actionable insights.
  • Communication: Excellent verbal and written communication skills.
  • Coordination: Ability to work cross-functionally with different departments.
  • Problem-Solving: Quick thinking and solution-oriented mindset.
  • Microsoft Office: Proficiency in Excel, PowerPoint, and reporting tools.
Skills
  • Key Account Management
  • Convenience Store Management
  • Negotiation
  • Growth Strategies
Benefits
  • Enjoy employee discounts on beverages, merchandise, etc., at all outlets across Malaysia.
  • Establishment of corporate benefits offering exclusive discounts or benefits to each employee.
  • Out-patient care and in-patient care are covered for all employees, including ongoing wellness programs and activities.
  • Job training and continuing education help to fuel employee career growth.
  • Provide more generous leave days with additional types of leave.


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