Service Delivery Manager

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full time
Qualifications and Skills

To be successful in this role, you will need a Bachelor's degree or Associate Degree, at least two years of relevant Team Leader experience, and proven experience in customer service roles in a contact center environment. You must also possess effective coaching skills, proficiency in MS Office, and strong verbal and written communication skills. Fluency in Mandarin and Japanese is essential.



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