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Sports Department Leader

2 months ago

Johor Bahru, Johor, Malaysia TIME's group Full time
About the Role

We are seeking a highly motivated and experienced Sports Department Leader to join our team at Decathlon Malaysia. As a key member of our retail operations, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sports enthusiasts.

Key Responsibilities
  • Customer Focus: Provide exceptional customer service, ensuring customers receive accurate product information and personalized recommendations.
  • Team Leadership: Recruit, train, and develop a high-performing team of sales associates, focusing on their growth and development.
  • Store Operations: Oversee store layout, visual merchandising, and inventory management to ensure a seamless shopping experience.
  • Commercial Performance: Analyze sales data, identify trends, and implement strategies to drive sales growth and meet commercial targets.
  • Safety and Security: Ensure a safe and secure working environment, adhering to company policies and procedures.
Requirements
  • Education: Bachelor's degree in a relevant field.
  • Language: Fluent in English and Bahasa Malaysia, with strong communication and interpersonal skills.
  • Experience: Proven track record in retail management, with a focus on sales growth, customer satisfaction, and team leadership.
  • Skills: Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
What We Offer
  • Competitive Salary: A market-competitive salary and benefits package.
  • Opportunities for Growth: Career development opportunities, including training and mentorship programs.
  • Work-Life Balance: A supportive work environment that encourages work-life balance.