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Multilingual Sales Leadership Position

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full time

Company Overview

Sutherland is a leading global provider of technology-enabled services, specializing in customer experience management. Our team is composed of driven and hard-working individuals who are passionate about delivering exceptional results.

Job Description

We are seeking an experienced Team Manager to join our sales team. As a Team Manager, you will be responsible for assisting, supporting, and coaching sales personnel in performing daily sales activities. Your key responsibilities will include:

  1. Developing Sales Strategies
  2. Creating Training Programs
  3. Evaluating Employee Performance
  4. Conducting Huddles and Upskilling Sessions
  5. Analyzing Trends and Providing Insights

You will also have the opportunity to partner with our Training team to develop certifications required for upcoming trainings. If you are a motivated and results-driven individual with excellent leadership skills and strong verbal and written communication skills, we encourage you to apply.

Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree or Associate Degree
  • At least 1-2 years of experience as a Team Manager in the contact center industry
  • Strong knowledge of sales principles and practices
  • Excellent leadership and communication skills
  • Fluent Mandarin and Cantonese language skills

We offer a competitive compensation package and opportunities for professional growth and development.