Global Partner Engagement Specialist
1 week ago
At J-Recruit Recruitment Agency, we are seeking a highly motivated and driven Global Partner Engagement Specialist to join our team.
The ideal candidate will be responsible for developing and implementing comprehensive partner retention strategies in collaboration with the Business Development Officer Partner Relations.
This role is an excellent opportunity for someone who is passionate about building strong relationships with partners, fostering loyalty, and driving business growth.
About the Role- Develops and implements comprehensive partner retention strategies to enhance loyalty, minimize churn, and maximize lifetime value.
- Serves as the primary point of contact for partners, fostering strong relationships through regular communication, personalized support, and proactive engagement.
- Conducts regular analysis of partner needs, behavior patterns, and usage trends to identify opportunities for upselling, cross-selling, or customization of products/services.
- Stays updated on marketing promotions and their terms and conditions offered by the Company, effectively communicating them to partners.
- Monitors partner satisfaction levels and sentiment indicators, tracking key metrics and KPIs and identifies areas for improvement.
- Collaborates with internal teams to ensure alignment on partner needs and deliver seamless partner experience.
- Bachelor's degree in a business-related field.
- At least 2 years of experience in business development roles. Experience within the financial services industry is considered an advantage.
- Fluent speaker with excellent oral and written skills in Malay & English (Mandarin is considered an advantage).
- Excellent organizational and analytical skills.
- Confident, persuasive, and ambitious.
- Self-motivated.
- Strong interpersonal and communication skills.
- Ability to work in a dynamic environment and maintain a high-level of organization.
- Ability to work autonomously and under pressure.
The estimated salary for this role is RM 6,000 - RM 8,000 per month, depending on qualifications and experience.
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