Business Operations Manager
5 days ago
The Operations Executive role at Dentsu Aegis Network Ltd. is a critical position that supports the Client Leaders and their teams in providing operational support for the end-to-end client lifecycle.
Key Responsibilities:
- Maintain relationships with Media Operations teams and gather feedback for continuous improvement.
- Support smooth transitions for client operations from onboarding to offboarding.
- Approve invoices, reconcile media deliveries with suppliers, and conduct billing audits.
- Maximize offshoring utilization, contribute to SOP documentation, and enhance operational KPIs.
Requirements:
- Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP) with experience in billing, financial tracking, or procurement systems.
- Understanding of media operations, budgeting, invoicing, and supplier reconciliation is an advantage.
- Ability to build relationships, support client onboarding/offboarding, and ensure process adherence.
- Strong analytical, problem-solving, and multitasking skills to enhance SOPs, optimize workflows, and improve financial and operational processes.
What We Offer:
- A flexible hybrid working arrangement.
- The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change.
- Three whole company Wellness days off per year for you to switch off and take your day, your way.
- Career Development and Learning & Development opportunities, including access to our global online dentsu University.
- Be part of a global network that truly invests in recognizing performance via our Never Before Awards, and social impact, including having a clearly mapped path to becoming net zero.
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