Technical Support Specialist
4 days ago
At Leanis Solutions Sdn Bhd, we are looking for a skilled Technical Support Specialist to join our team. In this role, you will provide Level-1 support to merchants from various locations, resolving transaction issues and escalating problems to higher-level teams.
Job Responsibilities:- Provide Information Services: Offer information regarding bank service availability to merchants.
- Transaction Issue Resolution: Investigate and resolve reported transaction issues.
- Escalation: Escalate unresolved problems to Level-2 and Level-3 support teams.
- Daily Reports: Prepare and submit daily reports to the Head of Department.
- Weekly Meetings: Attend weekly online meetings with the HOD to discuss collected issues.
- A minimum of a Diploma in any field.
- Fresh graduates are encouraged to apply.
- Proficiency in English & Bahasa Malaysia in communication & writing.
- A reliable internet connection, own a computer, and a suitable workspace for remote work.
- Strong attention to detail in verifying system-provided information.
- Able to work on shift (10PM to 10AM or 10AM to 10PM), 6 days a week.
- Customer Service, Problem-Solving, Technical Troubleshooting & Multitasking skills.
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Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeExecutive Technical SupportAn opportunity to work with Aqi Intl as a technical support specialist, providing premium customer service to Lenovo users and clients.
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Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeJob Overview:We are seeking a Technical Support Specialist to provide technical and administrative support to our Field Service personnel during their site assignments.The ideal candidate will have a Bachelor's degree in Mechanical Engineering or a related field and at least 5 years of experience working with rotating equipment. Strong analytical skills,...
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Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeAt Prometric Ireland Limited, we are seeking a highly skilled Technical Support Specialist to join our team. As a GSR System Administrator, you will be responsible for providing technical support to our customers via phone and email.Key ResponsibilitiesTroubleshoot hardware and software issues in a timely and efficient manner.Prepare test centers for exam...
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Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeJob DescriptionThe role of the Technical Support Specialist at Aqi Intl is to provide exceptional technical support to our customers. This involves guiding them through solution trees and knowledge bases to resolve incidents and service requests, such as hardware troubleshooting, password resets, and software configuration.Responsibilities:Guide customers...
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IT Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full timeJob DescriptionA Post-Sales Customer Service Representative role involves handling all incoming inquiries on Microsoft's products, technologies, programs, policies, and services. The representative must be able to handle inquiries via various media channels both inbound and outbound.Duties and Responsibilities:Respond to incoming emails related to Microsoft...
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Plant Nutrition Technical Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GROUPE ROULLIER Full timeJob DescriptionWe are seeking a highly skilled and experienced technical professional to join our Plant Nutrition team as a Technical Support Specialist. The successful candidate will be responsible for providing expert technical support to our customers and distributors, developing and maintaining relationships with partners, and conducting field trials and...
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Technical Support Professional
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeAqi Intl is seeking a highly skilled Technical Support Professional to join our team. As an Executive Technical Support specialist, you will be responsible for delivering premium technical support and customer service to Lenovo users and clients.ResponsibilitiesResolve technical issues arising from everyday computer use, ensuring excellent customer...
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Technical Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia WORQ Enterprise Full timeJob DescriptionWe are seeking a highly skilled and organized Technical Support Specialist to join our team at WORQ Enterprise. As a key member of our operations department, you will be responsible for providing exceptional customer service to our members, resolving technical issues, and improving our overall helpdesk operations.Main Responsibilities:Process...
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Technical Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeAbout Hyva GroupHyva Group is a leading global provider of innovative transport solutions for the commercial vehicle and environmental service industries. Our commitment to development, production, marketing, and distribution of components used in hydraulic loading and unloading systems on trucks and trailers sets us apart from others.Headquartered in Alphen...
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Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeGetronics is a leading IT service provider seeking an exceptional Technical Support Specialist to join their team in Kuala Lumpur, Malaysia.About the RoleThis is a contract position that requires providing general helpdesk support and installation support for hardware, software, mobile devices, and computers.Key Responsibilities:Diagnose and troubleshoot...
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Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full timeOverviewTNS Inc. is a company that values its employees and provides them with opportunities for growth and development. As a Helpdesk Support Specialist, you will play a crucial role in supporting our customers and ensuring their needs are met.Key ResponsibilitiesYou will be responsible for:Providing first-line support to customers via phone, email, and...
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IT Support Specialist
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeAbout the RoleWe are seeking a skilled IT Support Specialist to join our team in Kuala Lumpur. As an Application Support Specialist, you will play a crucial role in ensuring the smooth operation of IT applications within Hyva Group.Key Responsibilities:Provide technical and functional support to end-users globally for various software...
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Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full timeJob OverviewThe role of Voice & UC Support Engineer involves providing technical support to customers, resolving production issues, and ensuring the smooth operation of software and systems through maintenance and integrations.This is an exciting opportunity for an experienced hands-on person who can work as part of a team, diagnose and resolve complex...
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Technical Assistance Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob DescriptionWe are seeking a Technical Assistance Specialist to join our team at BID Operations in Kuala Lumpur, Malaysia. As a Technical Assistance Specialist, you will be responsible for providing technical support to our clients.Main ResponsibilitiesProvide technical assistance to clients via live chat, email, and telephone.Diagnose and resolve...
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Technical Support Engineer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeWhat You Will Gain:This role provides an exciting opportunity to work with a leading IT services company and contribute to the success of our IT infrastructure team. As a Windows Specialist, you will have the chance to develop your skills and expertise in advanced troubleshooting, system administration, and technical support.You will also have the...
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IT Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mizuho Bank (Malaysia) Berhad Full timeJob DescriptionMizuho Bank (Malaysia) Berhad is seeking a highly skilled IT Support Specialist to join our team in Kuala Lumpur, Malaysia.This role involves providing technical support for IT systems and hardware, as well as assisting in the development and implementation of IT policies and procedures.The ideal candidate will have excellent communication and...
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Technical Support Professional
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeAbout Hyva GroupHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Founded in 1979, we have evolved into a comprehensive organization with a strong presence in over 110 countries.Our commitment to innovation has led to the development of high-quality...
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Technical Software Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeTechnical Software Specialist RoleWe are seeking a Technical Software Specialist to join our team and work on the development of high-quality software systems.Key Requirements:The successful candidate will be responsible for designing and developing software systems, collaborating with cross-functional teams, and mentoring junior team...
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Technical Support Specialist
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeRecooty is a leading brand in the computer industry.We are currently seeking a skilled Technical Support Executive to join our team.The role will involve managing incoming calls and emails related to PCs, laptops, and other products and services.The successful candidate will be required to possess excellent communication skills in both English and Thai, as...
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Technical Support Specialist
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeCompany OverviewAt Recooty, we are a dynamic team dedicated to delivering exceptional technical support and services. Our mission is to provide innovative solutions that meet the evolving needs of our clients.