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Regional Service Operations Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Smiths Group plc Full time

Smiths Group plc is a global leader in mission-critical flow control solutions for energy and process industries.

Job Overview

We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

The Senior Manager role requires a strong technical knowledge of our product portfolio and experience in managing delivery of aftermarket services and operations in an industrial / engineering environment.

  • Create a culture of safety and quality as a core value in all John Crane operations, engaging with direct team and colleagues to ensure the well-being of all, and the highest possible standards of service to internal and external customers.
  • Ensure attainment and engagement with SLI initiatives and targets. Ensure compliance to company and regulatory HSEQ standards and actively participate in investigations and reviews of HSEQ incidents, ensuring the identification of root causes and implementation of preventative measures.
  • Develop accurate and reliable capacity, demand, and productivity forecasts, ensuring efficient use of capital and labour resources in order to meet cost and output budgets.