Regional Operations Director

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full time
Company Overview
Sedgwick Claims Management Services Ltd is a dynamic and fast-growing organization that prides itself on delivering exceptional results. Our team of experts is dedicated to providing top-notch services to our clients, and we are always looking for talented individuals to join our ranks.

Job Description
We are seeking a strategic and hands-on Project Manager to lead and deliver regional operations and growth initiatives in Asia. This role is critical in ensuring that business operations across multiple countries are streamlined, scalable, and aligned with Sedgwick's expansion strategy.

Key Responsibilities:
  1. Lead regional operational projects, ensuring efficiency, cost-effectiveness, and scalability.
  2. Identify gaps in current operations and implement solutions to enhance productivity and service delivery.
  3. Ensure alignment of country-level operations with Sedgwick's global and regional policies.
  4. Manage risk, compliance, and regulatory requirements across markets, ensuring operational consistency.

In this role, you will work closely with the CEO and country heads to execute growth strategies, including market expansion. You will also develop and track KPIs for expansion projects, ensuring clear reporting on progress and impact. Additionally, you will provide insights and recommendations to senior leadership on opportunities and challenges in the region.

Required Skills and Qualifications:
Bachelor's degree in Business, Operations, Project Management, Finance, or a related field (PMP/PRINCE2 certification is a plus). 7+ years of strong project management experience, particularly in operations, business transformation, or strategic expansion. Proven ability to work regionally across multiple countries and navigate different cultural and regulatory environments. Experience in corporate services, insurance, or financial services is highly desirable.

Benefits:
Sedgwick offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match. We also offer flexible work arrangements, professional development opportunities, and a dynamic work environment.



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