Telesales Specialist
2 days ago
We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.
As we continue to expand our services, we are seeking a talented Telesales Executive to provide exceptional support to our clients in the healthcare supplements industry.
Key Responsibilities:
- Conduct outbound calls to potential customers from our database or leads.
- Promote and sell products & services using persuasive communication skills.
- Achieve and exceed weekly & monthly sales targets.
- Follow up on leads generated through marketing campaigns or other sources.
- Build and maintain strong, long-lasting customer relationships.
- Collaborate with the sales team to identify new opportunities and cross-sell products/services.
Requirements:
- Proven experience with minimum 1 year as telemarketer or similar sales & marketing role.
- Proven track record of successfully meeting sales targets, preferably over the phone.
- Working knowledge of relevant computer programs.
- Excellent communication and presentation skills.
- Skilled in negotiation, rejections, and dealing with complaints.
- Persistent and results-oriented with a positive attitude and high level of resilience.
- Patient and able to handle customer rejection.
- Good time management and organisational skills.
- SPM and above.
Benefits:
- Training Provided.
- Birthday Leave.
- Annual Leave.
- Medical Leave.
- EPF, Socso.
- Outpatient Medical Claim.
- Maternity leave.
- Opportunities for promotion.
- Professional development.
Working Conditions:
- 5.5 days a week, rotational shift.
- Rotational shift.
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