Order Processing Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia FEIKEN Bearing Full time

About the Job

This Administration Intern role offers hands-on experience in sales operations and customer communication. You will be working on various tasks, including order processing, record maintenance, and customer support.

Key Tasks

  • Processing orders to ensure timely delivery.
  • Verifying orders for accuracy and completeness.
  • Responding to customer inquiries via phone or email to resolve queries and obtain missing information.
  • Maintaining up-to-date sales and customer records to inform business decisions.
  • Compiling monthly sales reports to track performance and identify areas for improvement.

Requirements

  • A high school diploma or equivalent is required; a degree in business administration or related field is preferred.
  • Previous experience in sales administration or similar role is essential.
  • Excellent interpersonal and customer service skills are crucial for success.
  • Familiarity with industry software such as HubSpot CMR, Freshsales, or similar is a plus.
  • Advanced knowledge of administrative recordkeeping is necessary.
  • Familiarity with sales reports and sales records is important.
  • Proficiency with word processing and spreadsheet software is required.
  • Strong written and verbal communication skills are essential.


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