Mall Operations Director

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time
Job Summary

We are seeking a highly skilled and experienced Mall Operations Director to join our team at TIME's Group. As a key member of our leadership team, you will be responsible for driving the financial performance and rental revenue of our shopping malls.

Key Responsibilities
  • Leadership and Strategy
    • Develop and implement business strategies to achieve leasing and traffic goals.
    • Lead and motivate a high-performing leasing team to drive incremental revenue and sales opportunities.
  • Operational Excellence
    • Ensure the maintenance, security, and cleanliness of our shopping malls meet the highest standards.
    • Oversee the finance department to ensure smooth collection and operations.
  • Customer Focus
    • Develop and maintain strong relationships with local store managers to drive sales and traffic.
    • Respond to customer complaints and concerns in a professional and timely manner.
  • Business Acumen
    • Monitor and analyze financial performance to identify areas for improvement.
    • Develop and implement cost-saving initiatives to drive business growth.
Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • Minimum 10 years of experience in property management and/or retail management.
  • Proficient in Microsoft Office (Word, Excel, Access, PowerPoint).
  • Familiarity with Salesforce is a plus.

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