Customer Success Consultant

1 week ago


Petaling Jaya, Selangor, Malaysia Teleperformance Full time
About Our Team

We are a dedicated team of professionals passionate about delivering exceptional customer experiences. As a Customer Success Consultant, you will play a vital role in shaping the future of our company by working closely with clients to understand their needs and goals.

The ideal candidate will possess excellent communication skills, a strong understanding of SaaS platforms, and a proven track record of delivering high-quality results in a dynamic environment. As a Customer Success Consultant, you will:

  • Collaborate with clients to identify areas for improvement and develop customized solutions;
  • Develop and maintain accurate client records, adhering to regulatory requirements;
  • Work closely with cross-functional teams to develop targeted strategies and solutions;
  • Cultivate a deep understanding of client needs, preferences, and pain points to inform product development and improvement initiatives.


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