Customer Support Advocate
6 days ago
We're on the hunt for a talented Customer Success Executive to join our dynamic team at Bukku As a key player in our support department, you'll be instrumental in driving customer satisfaction and loyalty.
Bukku is a pioneering cloud accounting platform that's revolutionizing the way small businesses operate. Our mission is to empower entrepreneurs and accountants with cutting-edge technology and expertise.
In this exciting role, you'll be responsible for providing top-notch support to our customers, leveraging your product knowledge to resolve complex issues, and nurturing long-term relationships.
Key Responsibilities:- Customer Engagement: Develop and maintain strong relationships with our customers, understanding their needs, and delivering tailored solutions.
- Problem-Solving: Utilize your analytical skills to identify and resolve customer issues efficiently, escalating concerns when necessary.
- Communication: Deliver exceptional communication, both written and verbal, to ensure seamless customer interactions.
- Accounting Foundation: Basic accounting knowledge required, ideally with a diploma or degree in accounting or equivalent.
- Experience: Minimum 1 year of working experience in accounting or customer servicing role (fresh graduates with great potential are welcome).
- Soft Skills: Excellent communication skills, attention to detail, and technical aptitude.
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Global Customer Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia LS Retail Full timeAbout the RoleThis Global Customer Advocate position is responsible for delivering exceptional customer support services to LS Retail customers. The ideal candidate will have excellent communication skills and experience working in a fast-paced environment.You will work closely with our global support team to ensure seamless customer support and help us...
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Dedicated Customer Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAre you passionate about delivering exceptional customer experiences? Do you enjoy working in a dynamic and supportive team environment? If so, we invite you to join our team at Prudential Hong Kong Limited as a Dedicated Customer Advocate.About the Job:Act as the first point of contact for customers, responding to their inquiries and resolving their issues...
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Customer Success Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Funding Societies Full timeFunding Societies | Modalku is a leading digital financing platform in Southeast Asia, serving small and medium-sized enterprises (SMEs) through business financing solutions.About UsWe are licensed and registered in multiple countries and backed by top investors. Our mission is to empower SMEs with access to capital, fostering growth and economic...
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Customer Success Advocate
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full timeAs a Customer Success Advocate at TDCX, you will play a critical role in helping us deliver excellent service to our partner brands.About the Role:We are seeking a highly motivated individual to join our team as a Marketing Consulting Expert. The successful candidate will have a strong background in marketing, sales, or business development.They will be...
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Client Service Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the RoleBID Operations is seeking a highly skilled Client Service Advocate to join our team in Kuala Lumpur, Malaysia. As a Client Service Advocate, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesProvide timely and effective support to clients via live chat, email, and telephone.Collaborate with...
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Global Student Advocate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Crimson Global Academy Full timeWe are looking for a talented Global Student Advocate to join our team at Crimson Global Academy.As a Global Student Advocate, you will be responsible for providing exceptional support to students worldwide. This involves coordinating, engaging, and facilitating student interactions with our Strategists, Tutors, and Mentors.The key responsibilities of this...
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Commercial Banking Customer Advocate
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeAs a Commercial Banking Customer Advocate, you will play a critical role in building strong relationships with our commercial banking customers. Your primary responsibility will be to manage a portfolio of existing customers and identify opportunities to grow revenue through strategic account planning and relationship development.In this role, you...
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Technical Service Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time**Job Role:**Recooty is seeking a highly skilled Technical Service Advocate to join our team. As a Technical Service Advocate, you will be responsible for the proactive monitoring of 24x7 service orders and coordinating service deliveries with various internal service teams.**Key Responsibilities:**Proactively monitor and analyze 24x7 service orders to...
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Brand Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EMPYRE INTEGRATED SDN BHD Full timeWe're seeking a Brand Advocate to help us raise brand awareness and drive sales through effective marketing campaigns.About the CompanyEMPYRE INTEGRATED SDN BHD is a part of the world's leading outsource sales & marketing company that represents clients globally through face-to-face marketing channels. We focus on creating detailed marketing plans,...
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Client Success Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Insider Full timeWe are Insider, a leading B2B SaaS company dedicated to helping businesses grow through our cutting-edge technology. As a Client Success Advocate, you will play a vital role in ensuring our clients receive the highest level of service and support.About UsOur platform connects data across channels, predicts future behavior with AI, and individualizes...
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Guidewire Cloud Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Guidewire Software Full timeYour Future RoleIn this position, you will work closely with our customers to understand their needs and develop tailored solutions using our cloud-based platform. You will be responsible for mentoring more junior members of the team in standards and how to effectively solve complex problems. We encourage confident communicators who can advocate for good...
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Digital Transformation Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Red Hat Limited Full timeThe Digital Transformation Advocate at Red Hat Limited will be responsible for helping our current and prospective customers advance their digital transformation goals.You will work closely with our Strategic Business Development and Marketing teams to run targeted campaigns and perform inbound, outbound, and nurturing activities within a set of campaigns...
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Enterprise Customer Advocate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Software Full timeAbout This OpportunityVeeam Software is a leading provider of data protection and ransomware recovery solutions. We are seeking a highly motivated and results-driven Customer Success Representative to join our team.In this role, you will be responsible for ensuring customer satisfaction and driving revenue growth by overachieving quota tied to territory...
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Global Customer Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full timeRole OverviewAs a Technical Customer Support Engineer, you will play a critical role in delivering exceptional customer support and driving business growth through innovative solutions.In this role, you will work closely with customers to understand their technical challenges and develop tailored solutions to meet their needs.The successful candidate will...
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Customer Experience Support Specialist
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Insider Full timeAbout usWe are Insider, a B2B SaaS company driving growth for our clients worldwide.As a Technical Support Specialist, you will play a crucial role in the Partner Success Team that owns support processes with our partners using our products and services.Your primary responsibility will be to support seamless experiences for our partners. Your day-to-day...
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Customer Experience Advocate
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeJob RequirementsWe are looking for a highly motivated and detail-oriented Technical Support Specialist to join our team. The ideal candidate will possess excellent communication skills, strong analytical abilities, and a keen eye for detail.Main ResponsibilitiesProviding technical support and troubleshooting services to customers.Collaborating with internal...
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Sales Coordinator Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mheducation Full time**About McGraw Hill Education**We are a leading education company committed to providing innovative learning solutions worldwide. With operations in various regions, we strive to make a positive impact on students and educators globally.**Role Overview**We are seeking a highly organized and communicative Sales Coordinator Advocate to join our Kuala Lumpur...
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Enterprise Customer Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia dynaTrace software GmbH Full timeAbout the PositionWe are seeking a highly skilled Senior Customer Success Engineer to join our team at Dynatrace software GmbH.Main ResponsibilitiesAct as a trusted advisor to senior-level customers, providing expert technical guidance and supportDevelop and implement customized success plans to drive customer satisfaction and retentionCollaborate with...
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Customer Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full timeAbout UsTDCX is a leading provider of digital CX solutions, serving clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's...
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Customer Experience Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Phoenix Signature Kitchen Full timeJob SummaryWe are seeking a Customer Success Manager to join our team at Phoenix Signature Kitchen. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries in a prompt and professional manner.Assist customers with order...