Delivery Excellence Manager

About the RoleWe are seeking a highly skilled Service Delivery Excellence Manager to join our Shared Services Centre (SSC) team in Malaysia. This role will be responsible for ensuring the effective delivery and continuous improvement of services within the SSC.The successful candidate will have a strong understanding of Service Management frameworks and...

Job Summary:The Programme Delivery Manager plays a pivotal role in overseeing and guiding large-scale programmes that involve multiple teams and departments. The key focus is on ensuring outcomes and benefits are achieved while delivering within the defined scope, timeline, quality standards, and organizational values.Key Responsibilities:Business Liaison &...

The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI's and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management, prompt billings, and ensuring...

Job OverviewWe are seeking an experienced Operations Excellence Specialist to join our team in Petaling Jaya.As an Operations Excellence Specialist, you will be responsible for managing pricing strategies to drive revenue, growth, and cost optimization for the Malaysia Deliveries business.You will also design and iterate delivery-partner incentives to...

Position SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided...

About the JobIn this critical role, you will oversee the delivery of technical service support to customers in Malaysia. This position plays a key part in strategic planning, team leadership, and collaboration with various stakeholders to ensure high-quality service delivery.Key Responsibilities:Manage service operations to guarantee effective technical team...

Technology Service Delivery ManagerWe are seeking a Technology Service Delivery Manager to join our team. In this role, you will be responsible for managing technology services to meet the needs of our clients.You will work closely with cross-functional teams to analyze business needs, design solutions, and implement them using various technologies.The ideal...

Transform Your Career as an IT Service Delivery Manager at Dassault SystèmesWe're seeking an experienced IT Service Delivery Manager to join our team in Malaysia, driving customer satisfaction through scientific software engineering expertise.Main Responsibilities:Lead the delivery of high-quality IT services, ensuring customer satisfaction and...

Service Delivery Manager (German speaking)Ensure best in class project delivery in line with the SOW ensuring smooth delivery of service, overall customer satisfaction and commercial success.Contact us directly if you have any questions about this open job position.ResponsibilitiesPrevious work experience (or equivalent) in project management and Service...

About the RoleThe Delivery Efficiency Manager will focus on improving delivery speed, reducing costs, and enhancing customer satisfaction.This involves developing and implementing strategies to enhance delivery speed, reduce costs, and improve customer satisfaction.The ideal candidate will have expertise in establishing and utilizing metrics to measure the...

About UsConvergint is a leading global systems integrator dedicated to delivering exceptional service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide range of solutions to enterprise customers.Main Responsibilities:Total client satisfaction through proactive issue resolution.Coordinate projects according to...

About Our CompanyWe are AM SALES & MARKETING SDN BHD, an Industrial Solution provider serving the Malaysian market.Job SummaryThis position requires a highly skilled individual to deliver exceptional customer service and support.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries via phone, email, and chat in a timely and professional...

Job DescriptionWe are seeking a skilled Service Delivery Manager to join our team. As a key member of our operations group, you will be responsible for the setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business.Your primary focus will be on understanding and owning every...

About UsWe are GrabTaxi Holdings Pte. Ltd., Southeast Asia's leading superapp, connecting people and businesses through innovative technologies. Our mission is to empower everyone with heart, hunger, honor, and humility.Marketplace Strategy and OperationsWe support country teams in managing driver supply, pricing, marketplace strategy, product rollouts, and...

Job Description: As a Service Delivery Manager at Hemmersbach GmbH & Co. KG, you will be responsible for the delivery of services across all service lines (SD, OSS, LS2 EPS, LS2 CS) in a specific region. You will manage business relationships for the APAC region, serving as the primary client contact for end customers.

Deliver IT ProjectsHartalega Holdings Berhad is seeking a talented individual to fill the position of IT Project Delivery Manager. As an integral part of our Information Technology team, you will play a crucial role in delivering IT projects that meet the needs of our organization.The ideal candidate will have a strong background in project management,...

Company OverviewWe are a leading accounting and professional body offering careers in various fields. Our team provides managed payroll services for clients across sectors, requiring an experienced individual to lead the delivery of monthly payrolls.Job DescriptionClient Account & Solution Service Management:Champion strategic account management for adopted...

About the RoleWe are seeking a highly motivated and experienced Restaurant Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our restaurant, including supervising staff and ensuring efficient service delivery.Key ResponsibilitiesManage day-to-day food and beverage operations.Supervise staff and...

IT Service Delivery Manager page is loadedIT Service Delivery ManagerLocations: Petaling JayaTime Type: Tempo integralPosted On: Publicado ontemTime Left to Apply: Data de término: 31 de março de 2025 (18 dias restantes para se candidatar)Job Requisition ID: 202502-103725Roche fosters diversity, equity and inclusion, representing the communities we serve....

Service Delivery ExcellenceWe are seeking a Service Delivery Specialist to join our team, who will be responsible for delivering exceptional service to our customers.Key tasks include managing branch cash operations, including balancing and loading of SSTs.You will also handle customer inquiries and complaints, providing solutions that meet their needs.When...