Commercial Manager

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Al-Futtaim Full time

About Us

Al-Futtaim is a leading business group in the Middle East, Africa, and Asia.

We have a strong presence in various sectors, including retail, automotive, financial services, real estate, health, and manufacturing.

This role is an exciting opportunity for a skilled individual to join our team and contribute to our continued growth and success.

Job Title: Commercial Manager

The successful candidate will be responsible for leading a team of sales managers and ensuring the commercial success of designated stores.

The key responsibilities of this role include:

Main Objectives
  1. To Maximize Sales Opportunities

Lead a team of sales managers to maximize sales return per square foot, increase average basket and overall transactions, and achieve sales targets.

To Maintain High Standards of Service

Build a service culture that drives excellent customer service, achieve company and store customer satisfaction score target, and maintain high standards of merchandise presentation.

To Optimize Store Operations

Ensure maximum efficiency by planning staffing resources, work closely with supporting team to ensure efficient ordering, delivery, and return of merchandise, and manage stock take preparation/activities.

Requirements
  • Proven experience in retail operations and management.
  • Strong leadership and communication skills.
  • Ability to analyze sales figures and identify areas for improvement.
  • Knowledge of visual merchandising and display techniques.


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