Commercial Support Coordinator
4 days ago
EUPFIN TECHNOLOGY MALAYSIA SDN BHD has a diverse and talented team of professionals who are passionate about delivering exceptional service and innovative solutions.
Job DescriptionThe Sales Coordinator will play a critical role in supporting the sales team by managing customer interactions, follow-ups, and after-sales support. This role will require excellent communication skills, problem-solving abilities, and attention to detail to ensure a smooth customer experience.
Key Requirements- Proficiency in English & Mandarin is preferred
- Preferably min 2 years of working experience in the related field
- Excellent Communication Skills: Ability to communicate effectively and professionally with customers through various channels such as phone, email, and chat.
- Problem-Solving Abilities: Capacity to understand customer issues and provide prompt and effective solutions to meet their needs and resolve any concerns they may have.
- Empathy and Patience: Demonstrated empathy towards customers' concerns and the patience to handle difficult situations with grace and professionalism.
- Attention to Detail: Strong attention to detail to accurately record customer information, orders, and interactions, ensuring a seamless experience for the customer.
- Adaptability: Flexibility to adapt to changing customer needs and business priorities, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
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Commercial Operations Specialist
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