Retail Store Operations Manager
4 days ago
Job Overview:
KKV & TC Malaysia is seeking a highly skilled Retail Store Operations Manager to join our team.
About the Role:
The ideal candidate will have 2-3 years of experience in large scale fast retail store management, with expertise in operations, merchandising, manpower management, and store management.
Responsibilities:
- Sales Management:
- Monitor sales turnover indicators and develop strategies to improve performance.
- Analyze sales data to inform business decisions.
- Operation Management:
- Supervise outlet staff to ensure compliance with company standards.
- Manage daily inventory and product expiry dates.
- Identify and address product loss according to company standards.
- Merchandising / Product Display Management:
- Familiarize staff with display standards and provide guidance on merchandising and display systems.
- Training Management:
- Conduct service training for outlet staff.
- Manage customer feedback and provide service guidance.
- Financial Management:
- Ensure daily cash safety and conduct internal audits.
- Employee Management:
- Assist in recruitment and onboard new staff.
- Provide training to new staff and manage team members effectively.
Requirements:
- 2-3 years of experience in large scale fast retail store management.
- Expertise in operations, merchandising, manpower management, and store management.
- Strong analytical skills and proficiency in office software.
- Good communication and coordination skills, team spirit, and strong execution ability.
- Flexibility to follow company's outlet and regional deployment.
- Recognition of company's corporate culture and values.
- Able to work on weekends/rotating shifts and willing to relocate nationwide.
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