Tour Coordinator
2 days ago
A Tour Coordinator is responsible for planning, organizing, and overseeing travel tours for groups and individuals, ensuring a smooth and enjoyable experience for clients.
**Key Responsibilities**
- **Planning and Organizing Tours**: Create detailed itineraries, including transportation, accommodations, and activities, tailored to client preferences.
- **Vendor Coordination**: Work with various service providers, such as hotels, transportation companies, and local attractions, to ensure all aspects of the tour are arranged and confirmed.
- **Customer Service**: Provide exceptional service to clients before, during, and after the tour, addressing any questions or concerns promptly.
- **Problem Solving**: Handle any issues or emergencies that arise during the tour, ensuring the safety and satisfaction of all participants.
- **Feedback Collection**: Gather feedback from clients post-tour to improve future offerings and address any concerns raised.
**Qualifications**
- **Education**: A degree/Diploma in tourism, hospitality, or a related field is preferred but not always required.
- **Experience**: Previous experience in travel coordination or a similar role is highly desirable.
- **Skills**: Excellent organizational, communication, and problem-solving skills are essential. Familiarity with travel booking systems and software is a plus.
**Work Environment**
- The role typically involves working in an office setting, with frequent travel to various tourist destinations to oversee tours and ensure quality service.
- This job description outlines the essential functions and requirements for a Tour Coordinator, highlighting the importance of customer service and organizational skills in creating memorable travel experiences.
Pay: From RM1,700.00 per month
**Benefits**:
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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