Inbound Customer Service

Job description Malaysian Citizen Only Attractive salary package up to RM2400 (depends on Qualification) Attend & answer inbound calls from customers /chatting with customer, identify technical issues on pre-unifi / unifi product and assist them to solve problems by providing the right solutions & trouble shooting. No sales required During Training :...

**Location**:PJ City, Jalan SS 51a/219, Seksyen 51a, 46100 Petaling Jaya **Responsibilities**: - Handling inbound calls from customers regarding Medical Takaful certificate repricing, providing accurate information, addressing concerns and ensuring a positive customer experience. - Answer incoming calls from customers regarding Medical Takaful certificate...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...

**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

**Job Title: Customer Service - Inbound** **Project: Banking Industry** **Intake: Immediate joiner** **LOCATION**: - **Level 3, Tower B, PJ City Development, 15A, Jalan 219, Seksyen 51A, 46100, Petaling Jaya, Selangor** **JOB SCOPE**: - Answering customer inquiries and providing information on product features, benefits, and pricing - Recording...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** & **Cantonese**. - **SPM leavers** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia**. - **SPM leavers **are encouraged to apply. - Able to work on rotational shifts. - Prior working experience in the **call service industry** will be an added advantage. - Good problem solving skills and ability to perform under a high paced working...

**Client: Japanese MNC financial provider** **Location: Bandar Utama (reachable by MRT)** **Remuneration: Basic + RM600 allowances** **KEY RESPONSIBILITIES** ▪Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. ▪To perform telesales...

Responsibilities: - Managing the collection of outstanding debts from clients via inbound and outbound calls. - Attempt to negotiate payoff deadlines and collect payment from clients. - Be able to formulate corresponding solutions for specific overdue reasons. - Prepare for possible legal proceedings in the future and prepare relevant evidence - Assist the...

**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...