Academic Administrative Executive

3 hours ago

Cyberjaya, Malaysia Study Germany (M) Sd. Bhd. Full time

The Academic Administrative Executive plays a pivotal role in ensuring a positive learning experience for students. This position involves managing student-related services, providing guidance, and resolving student concerns while ensuring smooth administrative processes in line with the language center's objectives.

**Responsibilities**
- Serve as the primary point of contact for students regarding academic and non-academic concerns.
- Provide information about courses, schedules, and available resources.
- Assist students in adapting to Study Germany’s environment, especially international students (if any).
- Facilitate student enrolment, orientation, and onboarding processes.
- Manage and maintain student records and databases, ensuring accuracy and confidentiality.
- Coordinate placement tests and liaise with academic staff for appropriate class assignments.
- Prepare reports on student attendance, feedback, and performance for management.
- Plan and organize student engagement activities, such as cultural events, workshops, and graduation ceremonies.
- Collaborate with other departments to enhance the overall student experience.
- Address and resolve student complaints and escalate issues to the appropriate department if necessary.
- Monitor student welfare and provide referrals to external support services when needed.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: From RM2,500.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

**Language**:

- English (required)
- Bahasa (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

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