Assistant - Administration
24 hours ago
**KEY RESPONSIBILITIES**
**1. To administer the daily operations of the Management Office.**
a) to provide overall office administration support to the management office, which includes filing, typing, faxing, photocopying, etc.
b) to co-ordinate maintenance of office equipment.
c) to co-ordinate office supplies such as stationery, manual receipt books, etc.
d) to co-ordinate orders of maintenance materials and supplies and to carry out stock control.
**2. To perform dedicated customer service functions by handling all aspects of complaints/enquiries from owners/tenants.**
a) to fill up the General Complaints Form (GCF) as and when there is a complaint made.
b) to direct the GCF to the respective person-in-charge i.e. Township AM/Building Executive/Building Supervisor/Electrician/Technician, etc. for their immediate action.
c) to monitor and co-ordinate all enquiries/complaints to ensure that complainants
are informed of the status of their complaint.
**3. To perform all aspects of site collection functions.**
a) to count and ensure daily collections are in order.
b) to issue official receipt against payments made by owners/tenants.
c) to prepare daily collection report.
d) to co-ordinate actions on water meter locking exercise (if applicable).
e) to organize and assist in the dispatch of water bills and statements/invoices to owners/tenants.
f) to follow up with the owners/tenants on the settlement of their outstanding payments i.e. service charge/water bill/insurance/quit rent, etc.
**4. To perform any other duties that may be assigned from time to time by the Management.**
**QUALIFICATIONS**
- SPM/STPM or Diploma or equivalent experience
- Strong interpersonal, customer service and communication skills
- Ability to multitask
- Have one
- or two-years' experience in property admin
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: Up to RM2,700.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
Work Location: In person
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