Sales Coordinator

1 week ago

Nibong Tebal, Malaysia ESSENCE FURNITURE SDN BHD Full time

**Job Summary**:
The Sales Coordinator supports the sales team in managing customer accounts, processing orders, and coordinating with production, warehouse, and logistics teams to ensure smooth order fulfillment. This role ensures timely communication with customers and helps the company achieve sales targets within the furniture industry.

**Key Responsibilities**:
**Customer Service**

1. Process & monitor order processing, returns, and cancellations.

2. Prepare pro-forma invoice, sales orders, invoices, packing lists and delivery orders.

3. Provide updates on order status and expected delivery times.

4. Respond to customer inquiries and resolve order/shipping-related issues.

5. Maintain accurate customer database and prepare periodic sales reports for management review.

6. Coordinate with the marketing team for online campaigns and promotions.

7. Support the sales team in attending exhibitions, trade shows, and client meetings when required.

**Shipping & Logistics**

1. Liaise with production and warehouse teams to ensure product availability and on-time delivery.

2. Track backorders, and follow up with relevant departments to minimise delays.

3. Address any issues related to delayed or lost shipments.

4. Coordinate with freight forwarders in shipping, handle shipping documents such as Customs Forms, Bill Of Lading, Certificate of Origin, e-Form D & etc.

**Inventory & Coordination**

1. Maintain accurate inventory records across systems.

2. Support inventory audits and stock checks.

**Ad Hoc Tasks**

1. Any ad hoc tasks as assigned by superior.

**Qualifications & Requirements**

1. Diploma/Degree in Business Administration, Marketing, or related field.

2. 1-3 years of experience in sales coordination, preferably in the furniture or manufacturing industry.

3. Knowledge of furniture products, materials, and industry trends will be an advantage.

4. Strong organizational and multitasking skills with attention to detail.

5. Excellent communication and interpersonal skills to liaise with clients, suppliers, and internal teams.

6. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ERP/CRM systems.

7. Ability to work under pressure and meet deadlines in a fast-paced environment.

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Application Question(s):

- Do you have experience in issuing proforma invoice, packing lists, and delivery order? How many years of experience do you have?
- What is your expected monthly salary?
- Can you speak English & Mandarin?
- Where is your recent area of living?
- What is your current age?
- Do you have experience in dealing with the freight forwarder for the coordination of shipping documents such as BL, K2 Form, CO and e-Form D? How many years of experience do you have?
- Do you have experience in solving customers' inquiries and complaints? How many years of experience do you have?
- Are you familiar with SQL Accounting system? How many years of experience do you have?

**Education**:

- Bachelor's (preferred)

Work Location: In person

  • Sales Coordinator

    3 days ago

    Nibong Tebal, Penang, Malaysia KUANG YEE IMAGE PRESS SDN BHD Full time $30,000 - $60,000 per year

    About the role Join the dynamic team at KUANG YEE IMAGE PRESS SDN BHD' as a Sales Coordinator / Customer Service. In this full-time position based in Nibong Tebal Penang, you will play a key role in providing excellent customer service and coordinating sales activities to support the growth of the business.What you'll be doingLiaise with customers to...

  • sales engineer

    5 days ago

    Nibong Tebal, Penang, Malaysia FENGSHI METAL TECHNOLOGY MALAYSIA SDN BHD Full time 60,000 - 120,000 per year

    Develop and maintain relationships with key customers, including Engineers and other relevant person.Conduct market research to identify customer needs, trends, and competitive products in the industry.Develop a deep understanding of our sheet metal products, manufacturing processes, and industry applications.Conduct product demonstrations and presentations...

  • Sales Support Executive

    1 day ago

    Nibong Tebal, Malaysia TRANSPAK PENANG SDN BHD Full time

    Assist Project Manager on leading complex quoting activities landed at Transpak Penang, including cost modelling, margin analysis, and competitive pricing strategies for Sales/Project Manager to approve. - Support the Project Manager in conducting cost analysis to provide insights for strategic pricing adjustments and business direction. - Provide technical...

  • Business Executive

    3 days ago

    Nibong Tebal, Malaysia ESSENCE FURNITURE SDN BHD Full time

    **Job Summary**: 1. Managing sales channels and ensuring smooth order fulfillment and shipping processes. 2. Secure business accounts by offering good customer service. 3. Devise and present marketing ideas and strategies. 4. Inventory management. **Key Responsibilities**: **Business Operations**: - Monitor customer account activity, including payments,...

  • Account Executive

    3 days ago

    Nibong Tebal, Malaysia MEQRIZQ REPUBLIC NIBONG TEBAL Full time

    An account executive is a professional responsible for managing client relationships, acquiring new business, and driving sales. Key duties include building client rapport, acting as a primary point of contact, meeting sales targets, identifying new opportunities, and coordinating with internal teams like sales and marketing to ensure client...

  • Store Keeper

    2 weeks ago

    Nibong Tebal, Malaysia SVN HERBAL Full time

    A storekeeper's job description includes a variety of tasks, such as: - **Inventory management**: Maintaining inventory levels, ensuring stock is organized, and recording transactions - **Receiving and checking shipments**: Inspecting new shipments for quality and accuracy - **Stocking shelves**: Tagging supplies, stocking shelves, and delivering supplies -...

  • Customer Service

    2 weeks ago

    Nibong Tebal, Malaysia ESSENCE FURNITURE SDN BHD Full time

    The Customer Service Executive is responsible for managing and maintaining relationships with customers, ensuring their accounts are handled efficiently and effectively. This role involves addressing customer inquiries, process customer orders, resolving issues, and ensuring customer satisfaction while meeting organizational goals. **Responsibilities**: 1....

  • Customer Service

    5 days ago

    Nibong Tebal, Malaysia ESSENCE FURNITURE SDN BHD Full time

    The Customer Service Executive is responsible for managing and maintaining relationships with customers, ensuring their accounts are handled efficiently and effectively. This role involves addressing customer inquiries, process customer orders, resolving issues, and ensuring customer satisfaction while meeting organizational goals. **Responsibilities**: 1....

  • Customer Service Order Fulfillment

    2 weeks ago

    Nibong Tebal, Malaysia BERJAYAPAK SDN BHD Full time

    **Job Scope / Summary**: - Provide excellent customer services to assigned accounts (Pallet Division) by ensuring customer satisfaction from order management till debts collection. **Responsibilities**: - Support Account Management Team to attain sales target by communicating on status of order and position of sales regularly. - Coordinates with Account...

  • Customer Service Officer

    5 days ago

    Nibong Tebal, Malaysia TRANSPAK PENANG SDN BHD Full time

    Responsibilities: 1. Ensure sales orders from customers are promptly processed and play an integral role in the coordination process with internal departments, keeping customers updated on the delivery status. 2. Engaged in CS activities, CSR/ Billing Clerk/ SCC DO Assistant. 3. Liaise with production on datelines to fulfill customers' requirement. 4. Attend...