Service Desk Support

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person to fulfil the role of a Front Desk & Admin Executive.The person must be able to work on one day of weekends (either Saturdays and/or Sundays) + 4 days weekdays.A brief...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication and leadership is key for this role. The Team Leader must be able to build and maintain strong relationships with your Team Members and the customer...

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person for growthThe person must be able to work on weekends .A brief job description of the role:Interact with customers in person, on the phone and online, attend to their...

Position: Customer Support Executive Based on rotational 3 shifts : 7am to 4pm / 3pm to 12am & 10am to 7pm **Responsibilities**: - Follow through and escalate to internal and/or external parties as necessary to resolve any issues from our customers. - Meet individual and team qualitative and quantitative operations performance metrics. - Collaborate...

Position: Executive, Customer ExperienceLocation: Bandar UtamaOverview:This role focuses on providing excellent customer service through inbound & outbound calls, handling customer inquiries, and promoting financial and insurance products. You'll also support administrative tasks and contribute to improving overall customer satisfaction.Key Points:Manage...

**Responsibilities**: - We’re looking for a fun & cheerful person to join us as a Front Desk Concierge.**Responsibilities**: 1. Provide the best level of courteous and professional services to customers and speak with customers with clear, polite and professional voice. - 2. Attentive, focused and confident responding to face-to-face / call enquiries and...

As a Service Crew member, you will be responsible for providing exceptional customer service, ensuring smooth restaurant operations, and supporting the team to deliver a high standard of service. You will be the face of Serai Group and an essential part of creating a positive dining experience for our customers. **Key Responsibilities**: - Greet and assist...

Job description: Immediate Hiring - **Banking Industry** **Key Responsibilities**: - Assist with orders, returns, and refunds - Resolve issues promptly & professionally - Provide accurate product & policy info - Maintain records & follow up on cases - Share feedback & support service improvements - Collaborate with internal teams as...

**Job Description**: - Taking ownership of faults and managing them in a logical and methodical manner 24x7. - Correctly logging incidents and faults, categorizing and prioritizing in line with procedures - Conducting full e2e diagnostics to enable first point of contact fault resolution - Ensuring all faults are progressed & cleared within SLA - escalating...

Industry/ Organization Type: Cyber Security Provider - Position Title**:HR Admin & Sales Support**: - Working Location: Damansara Utama - Working Hours**:Mon - Fri (9 am - 6 pm)**: - Salary Package**:Basic salary up to RM5,000 + Flexi Claim**: - Duration: Permanent Role **Key Responsibilities** - Support all general office administration tasks. - Assist...