Order Processing Associate- Open to Fresh Graduate

1 week ago


Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

The Order Processing Associate is responsible for end-to-end order fulfillment processes, including accurate entry of various order types (project, non-project, warranty, change, and re-orders) into Swing and Microsoft D365 systems.
- This role ensures all required documentation is complete and works closely with Sales, Logistics, and Project teams to align technical specifications and delivery timelines with project schedules.
- Key responsibilities include validating and tracking critical order milestones, coordinating shipments from factories to job sites, and supporting invoicing and supplier billing processes.
- The Associate also handles warranty claims, ensures accurate data for financial reconciliation, and contributes to customer satisfaction efforts through survey coordination.
- Additional duties include cross-functional support, knowledge sharing within the team, and participation in strategic projects as assigned by management.

**Requirements**:

- Bachelor's degree in a relevant discipline
- Fresh graduate are welcome to apply, or 1 year of relevant experience can be considered too.
- Strong organizational skills and attention to detail
- Good communication, problem-solving, and analytical skills
- Proficiency in MS Excel and Word; knowledge of Swing/D365 is a plus
- Team player with a proactive and positive attitude
- Customer service-oriented and able to work independently

**What our client Offer**:

- **Competitive Salary Package**: RM1,200 - RM1,500 yearly flexi allowance, 13months salary & more
- **Generous Leave**: 18 days annual leave
- **Comprehensive Benefits**: Insurance coverage for you and your spouse, dental allowance, health screening allowance, vaccination allowance, and more
- **Career Growth**: Opportunities for professional development and career advancement
- **Supportive Environment**: A collaborative and inclusive workplace where your contributions are valued
- **Strategic Location**:KL City area (Conveniently accessible via MRT)
- **Monday
- Friday (9am
- 6pm)**:

- **1 year contract
- renewable**

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months

Pay: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- 13th month salary
- Yearly bonus

**Language**:

- Mandarin (preferred)

Work Location: In person



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