Modern Trade Key Account Manager

1 day ago

Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

1. Key Account Management
- Develop and maintain strategic relationships with modern trade partners, including national and regional retail chains and e-commerce platforms.
- Serve as the primary point of contact for key accounts, addressing concerns, resolving issues, and ensuring a seamless partner experience.
- Collaborate with partners to create and execute joint business plans that drive sales and mutual growth.

2. Sales and Revenue Growth
- Achieve revenue targets and key performance indicators (KPIs) for modern trade accounts.
- Drive sell-in and sell-through strategies to maximize product availability and sales performance.
- Identify upselling and cross-selling opportunities within modern trade channels.

3. Merchandising and Brand Visibility
- Ensure optimal product placement and visibility within partner outlets and online platforms.
- Collaborate with marketing teams to execute in-store promotions, campaigns, and activations.
- Monitor competitor activities and propose strategies to strengthen the brand’s market presence.

4. Data Analysis and Reporting
- Analyze sales performance data, market trends, and customer insights to identify growth opportunities.
- Regularly report on key account performance, identifying risks and recommending corrective actions.
- Forecast demand and collaborate with supply chain teams to ensure adequate stock levels.

5. Collaboration and Cross-Functional Coordination
- Work closely with internal teams, including Marketing, Product, and Operations, to align strategies and deliver on partner expectations.
- Act as a liaison between the company and modern trade partners to ensure smooth execution of agreements and initiatives.
- Participate in contract negotiations and renewals to secure favorable terms for both parties.

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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