Seller Incubation Team Lead

6 days ago

Kuala Lumpur, Malaysia Shopee Full time

DepartmentBusiness Development and Partnerships- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

**About the Team**:

- The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.- Team Management:
- Lead and mentor a team of Incubation Managers, providing guidance, support, and motivation to achieve individual and collective goals.
- Conduct regular performance evaluations, identify skill gaps, and provide training opportunities to enhance the team's capabilities.
- Foster a collaborative and positive work culture that empowers team members to excel and meet their objectives.
- New Seller Incubation:
- Strategize and implement effective onboarding processes for new sellers, ensuring a seamless integration into our platform and systems.
- Monitor the progress of new sellers and their performance metrics, identifying challenges and implementing action plans to drive growth and success.
- Collaborate with other departments to address commercial and operational issues faced by new sellers, ensuring a high level of customer satisfaction.
- Ensure regular communication with sellers to understand their needs, concerns, and aspirations, and proactively address their inquiries and feedback.
- Utilise data analytics to assess the team's performance, identify trends, and develop data-driven strategies to enhance efficiency and productivity.

**Requirements**:

- Bachelor's degree in any field with at least 6 years of working experience
- Proven experience in relationship management, sales, or business development, with at least 2 years in a leadership or supervisory role.
- Strong understanding of e-commerce platforms
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with stakeholders.
- Analytical mindset, capable of deriving insights from data and implementing data-driven decisions.
- Demonstrated ability to drive results, meet targets, and work under pressure in a fast-paced environment.
- Team-oriented and a natural leader, with a passion for inspiring and guiding others to achieve their best.

  • Incubation, Business Development

    1 week ago

    Kuala Lumpur, Malaysia Shopee Full time

    Department Business Development and Partnerships- LevelEntry Level- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business...

  • Seller Acquisition

    1 week ago

    Kuala Lumpur, Malaysia Elabram System Full time

    **Details**: **Location: Menara Southpoint, Kuala Lumpur** **Working Hours: Mon-Fri (9:30am - 6:30pm)** **KPI Incentives: Up to RM1,000** **Travel Allowance: Up to RM700 (Performance based)** **Mileage Claim, Toll** **Job Scope**: ◦ Follow up on leads generated by Acquisition Leads ◦ Assist with all documentation and steps needed to register...

  • Seller Acquisition Executive

    6 days ago

    Kuala Lumpur, Malaysia Elabram Systems Sdn Bhd Full time

    **Work Arrangement**: Menara Southpoint **Training**:First 2 Weeks **Working Hours**:Monday to Friday, 9:30 am - 6:30 pm **Contract**:3 Month Probation + 9 Month Renewal **Job Scope**: - Follow up with leads provided by the acquisition team - Guide sellers through the full registration (account setup, contract signing) - Hand over onboarded sellers to the...

  • Seller Acquisition Lead

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SPX Express Full time

    Job DescriptionManages and leads the direction for overall seller experience and growth on SPXLead sourcing, networking activities required to maintain a healthy pool of sales leadsGenerate, engage and convert available sales leadsResponsible for achieving sales targets on a month to month basisLead a team of SPX account managers to manage key SPX sellers...

  • Lifestyle Account Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL Workforce Solutions Malaysia Sdn. Bhd. Full time

    Short Summary This Role :Our client is looking for someone to manage and grow a portfolio of mid-tail sellers, while acquiring and incubating potential new sellers. This role plays a crucial part in expanding our seller ecosystem and driving success in the lifestyle category.Job Responsibilities:Identify, acquire, and incubate new potential sellers.Manage...

  • Business Development Executive

    4 days ago

    Greater Kuala Lumpur, Malaysia PERSOL APAC Full time

    Short Summary This Role :Our client is looking for a Business Developement Executive tomanage and grow a portfolio of mid-tail sellers, while acquiring and incubating potential new sellers on TikTok Shop.This role plays a crucial part in expanding our seller ecosystem and driving success in the lifestyle category.Job Responsibilities:Identify, acquire, and...

  • Customer Service Representative

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC Full time

    Short Summary This Role :In this role you will be responsible for delivering impact on the growth of merchants, by acquiring and helping the sellers to have a smooth onboarding experience on platform, as well as delivering the best customer experience by providing the best service. Join us as we drive the future of e-commerce here at TikTok.Job...

  • Seller Operations

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    About The TeamJob Description:The Seller Operations (SOS) team's primary goal is to develop seller policies and on-the-ground initiatives that enhance our platform's competitiveness and, by extension, improve the buyer experience.The SOS strives to cultivate the desired behaviours among sellers through strategic policy setting, process improvements, and...

  • Business Development

    4 days ago

    Kuala Lumpur, Malaysia Elabram Systems Sdn Bhd Full time

    **Work Arrangement**: Menara Southpoint **Training**:First 2 Weeks **Working Hours**:Monday to Friday, 9:30 am - 6:30 pm **Contract**:3 Month Probation + 9 Month Renewal **Job Scope**: - Follow up with leads provided by the acquisition team - Guide sellers through the full registration (account setup, contract signing) - Hand over onboarded sellers to the...

  • Customer Service Executive

    2 weeks ago

    Kuala Lumpur, Malaysia Elabram Systems Full time

    Job Description: - Reach out to sellers via cold-calling based on defined priorities - Assist sellers with store activation and ensure all assortments are uploaded. - Ensure seller price competitiveness / activeness in the platform. Submitting SKUs for exposure via campaigns and Shocking Sales. - Pitching of new program/campaign to newly activated...