Customer Service Officer

**Responsibilities**: - Overseeing the daily smooth running of the Customer Service counter. - Attend to tenant and customer complaints, feedbacks, requests and problems; ensure these are resolved quickly and tactfully. - Run customer surveys, handle customer redemption programs and any other customer related services or activities. **Job Requirement**: 1....

**Our Offer**: - **Dynamic and Supportive Work Environment**: - **Attractive Salary Package**: - **Generous Bonus Scheme**: - **Convenient Office Location (The Podium, Kuching)** **Key Responsibilities**: **Debt Recovery & Collections**: - Negotiate payment arrangements, settlement plans, or other solutions with customers to resolve delinquent...

**LOOKING FOR A MALE CUSTOMER SERVICE REPRESENTATIVE** **Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve...

Job Description: - Provide product information, answering questions, and responding to customer enquiries. - Meet sales targets and achieve monthly sales quota - Maintaining a positive, empathetic, and professional attitude toward customers at all times Requirements: - Minimum SPM and above - Good customer service knowledge - Able to communicate fluently...

**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...

Company DescriptionCIMB Group is a leading ASEAN-focused bank and one of the region's foremost corporate advisors, as well as a global leader in Islamic finance. Headquartered in Kuala Lumpur, Malaysia, the Group offers a diverse range of financial services, including consumer, commercial, investment, and Islamic banking, alongside asset management. CIMB is...

About the role Join our dynamic team at DGSOL MARKETING' as a Customer Service professional in our Kuching, Sarawak office. In this full-time position, you will be the primary point of contact for our valued customers, providing exceptional service and support to ensure their complete satisfaction.What you'll be doingRespond to inbound customer messages in...

Role DescriptionThis is a full-time on-site role for a Consumer Service Officer based in Kuching. The selected candidate will be responsible for providing excellent customer service, addressing customer inquiries, and resolving issues efficiently. Day-to-day responsibilities will include managing customer accounts, promoting financial products and services,...

Key ResponsibilitiesHandle incoming calls, emails, and messages from customers promptly and professionally.Provide accurate information about products, services, and company policies.Record and update customer information and interactions in the system.Assist in resolving customer complaints or issues efficiently and courteously.Coordinate with other...

We're Hiring Join the HMBC Chery Kuching FamilyDelivering Happiness Through People Who CareAt HMBC Chery, we believe every call, message, and smile can create happiness.We're expanding our Customer Care team — and we're looking for two special roles:Customer Service Assistant (Entry Level / Support Role)Your Mission: Be the friendly voice and warm...