Customer Service Executive

1 week ago


Petaling Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time

OB REQUIREMENTS:

- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.
- Age Group: 18-55 years old.

JOB DESCRIPTION:

- Handling all inbound and outbound calls pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
- Agents are required to contact the customer if the flight has been rescheduled by company

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Retention bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)


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