Customer Service Executive
1 week ago
OB REQUIREMENTS:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.
- Age Group: 18-55 years old.
JOB DESCRIPTION:
- Handling all inbound and outbound calls pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
- Agents are required to contact the customer if the flight has been rescheduled by company
**Job Types**: Full-time, Contract
Contract length: 24 months
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Retention bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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