HR Officer
2 days ago
Job Summary:
To support the HR department in maintaining a stable and harmonious working
environment by handling employee and industrial relations matters in line with Malaysian
labor laws, while aligning with Japanese corporate culture, values, and standards. The
role also supports internal communication, discipline, compliance, and employee
engagement initiatives at the manufacturing site.
Job Responsibilities:
1. Employee Relations (ER):
- Act as the main point of contact for all employee concerns and workplace conflicts
at the factory level.
- Conduct regular engagement sessions with employees and supervisors to identify
concerns and build positive morale.
- Monitor absenteeism, punctuality, and employee behaviour trends; recommend
and implement preventive actions.
- Facilitate onboarding sessions on company rules, code of conduct, grievance
procedures, and discipline policies.
- Conduct exit interviews for operators and production staff; prepare reports on
attrition trends with action plans.
2. Industrial Relations (IR):
- Manage all disciplinary actions including show-cause, counselling, investigations,
and domestic inquiries in compliance with Malaysian labor laws and company
procedures.
- Ensure disciplinary actions are conducted fairly, timely, and in compliance with
Malaysian Employment Act and IR regulations.
- Maintain updated records of IR cases, warning letters, counselling sessions, and
- Support the management in coordinate Management-Staff Meeting including
grievance handling, Management communication, while preserving harmonious
relations.
- Represent the company at labour office visits or industrial court proceedings as
needed.
3. Compliance & Process Control:
- Ensure compliance with Malaysian Employment Act, Industrial Relations Act, and
other applicable laws and regulations.
- Assist in preparing documentation and participating in internal and external audits
(e.g., Japanese HQ audits, customer compliance audits, labour inspections, ISO
and etc).
- Regularly review and update company rules, HR policies, and disciplinary
procedures, ensuring alignment with local legislation and Japanese group
standards.
- Assist in reviewing and updating employee handbook, workplace rules, and ER/IR
SOPs for manufacturing employees.
4. Cross-Cultural Communication:
- Support smooth communication between Japanese expatriate management and
local employees by facilitating understanding of local labour practices, cultural
expectations, and HR protocols.
5. Perform other assignments by Superior from time to time
Job Requirements:
- Bachelor’s Degree in Human Resources, Business Administration, Industrial Relations,
Law, or a related field.
- Preferable minimum 2 - 4 years of relevant experience in ER/IR, preferably in a
manufacturing environment. Exposure to working with Japanese companies or
Japanese expatriates is an added advantage.
- Strong understanding of Malaysian labour laws, IR practices, and labour
department procedures.
- Familiarity with factory-based HR operations and blue-collar workforce management.
- Strong interpersonal, communication, and conflict-resolution skills.
- High level of integrity, professionalism, and discretion.
- Well-organized and able to handle sensitive matters with diplomacy.
- Proficiency in English and Malay is required; knowledge of Japanese is an added
advantage.
**Job Types**: Full-time, Permanent
Pay: From RM3,500.00 per month
Schedule:
- Monday to Friday
Work Location: In person
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