Customer Service Executive
1 week ago
Junior Customer Service Executive (Contact Center)
Full-Time position
Working Location : Ampang Jaya - Common Ground, Jalan Kolam Air Lama, Ampang Jaya, Selangor (Near Ampang Puteri Hospital / Ampang Point Shopping Mall)
Basic Salary: RM 2,000- RM2,200 (Monthly)
Fix Attendance Allowance: RM200 (Monthly)
Transport allowance for night shift only -up to RM200 (Monthly)
Working Days: Monday - Sunday (5 working days & 2 rotational off days )
Working Hours: (8.00am - 5.00pm, 9.00 am - 6.00pm, 10.00 am - 7.00pm, 11.00am - 8.00pm, 2.00 pm - 11.00 pm)
- To attend inbound calls - inquiries, problems and complaints from customers with the objective of resolving issues, providing first excellent contact resolution.
**Job Requirements**:
- Fresh graduates with the right attitude are welcome to apply
- Good communication skills in Bahasa Malaysia & English language for both spoken and written is a Must.
- Able to work independently in a fast-paced working environment
- Fast learner and able to adapt to changes
- Ability to multi-task, prioritize and manage time effectively
- Demonstrate teamwork all the time.
**Salary**: RM2,200.00 - RM2,400.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Ampang: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
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