Business Quality Executive

1 week ago


Johor Bahru, Malaysia Astra Group PLT Full time

_Are you a detail-oriented individual with a knack for numbers and a passion for maintaining high standards? We're looking for a Business Quality Executive to join our team and ensure the excellence of our new business operations._

**Working Hours: 10:00 AM - 6:00 PM**

**Working Days: 5.5 Days a week**

**Salary: RM 2,000 - RM 2,300**

**In this role, you will be responsible for**:

- Monitoring new business quality: You'll oversee the quality of all new business submissions, ensuring accuracy and completeness.
- Payment and follow-up management: You'll track payments and proactively follow up with agents and clients to ensure timely processing.
- Performance analysis: You'll analyze trends in business quality, identify agents with consistently low-quality submissions, and develop action plans to prevent future issues.
- Quality assurance implementation: You'll implement and manage systems designed to maintain a high business quality standard of over 85%.
- Policy reinstatement documentation: You'll handle all necessary paperwork for policy reinstatements.

**We're looking for someone who is**:

- Proficient in Microsoft Excel and computer skills: You'll be working with data and various systems daily.
- Analytical: You can spot trends, identify problems, and propose effective solutions.
- An excellent communicator: You're comfortable engaging with agents and clients to resolve issues and provide guidance.
- **If you're ready to make a significant impact on our business quality and contribute to our success, we encourage you to apply**_

Pay: RM2,000.00 - RM2,300.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- Business Quality: 1 year (preferred)

Work Location: In person


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