Customer Service Executive Oil
1 week ago
JOB REQUIREMENTS:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers with certification are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem solving skills and ability to perform under a high paced working environment.
- Age Group: 25-40 years old.
JOB DESCRIPTION:
- Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products.
- To exceed customers' expectations in terms of customer service and accurate information.
- Work in a team to achieve the required KPI elements and SLA.
**Job Types**: Full-time, Contract
Contract length: 24 months
Pay: RM2,500.00 - RM2,700.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
Work Location: In person
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