Customer Service Mandarin

2 weeks ago


Cheras, Malaysia Jom Kerja! Full time

Role**:Mandarin Customer Service**

Work Location**:Sunway Visio, Cheras** - (LRT & MRT accessible)

Interview stages**:1 round of online interviews**

Type**:Permanent**

Working hours**:24/7 **rotation shift, 5 days rotation working day

Package: RM3000 + Language Allowance RM500 + (KPI RM0-300) + Night Shift Allowance

Additional Information: Training provided
- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI and SLA elements.

**To excel in this role, you'll require**:

- Able to converse fluently using **Mandarin** and **English**:

- Able to read & write Traditional & Simplified Mandarin word
- Education**:SPM**, **UEC, O-level or; and above**:

- Working Hours: **24/7 Rotational Shift - 5 days working**:

- Freshers are welcome to apply

**Perks we offer**:

- KPI incentives, Transportation allowances
- 19 days AL; 14 days ML, 60 days Hospitalization leave
- EPF, SOCSO
- Health and life insurance
- Corporate deals

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM3,800.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Attendance bonus
- Commission pay

**Education**:

- STM/STPM (required)

**Language**:

- Mandarin (required)



  • Cheras, Malaysia Career FOS Search Full time

    **Can Work From Home after 3 months onsite probation** - Assist customer issues via chat with excellent quality customer service. - Coordinate between customers/vendors/riders and other teams to identify and troubleshoot daily operational issues swiftly and effectively. - Listen attentively to customer needs/concerns and demonstrate empathy while maximizing...


  • Cheras, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **JOB DESCRIPTION**:70%: Live-chat, 30%: Call & E-mail Handle all social media interactions including: - Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. - Respond to user inquiries and escalate issues as needed. - Help with ad-hoc projects and...

  • Customer Service

    4 days ago


    Cheras, Malaysia Thunder Match Technology Full time

    **Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

  • Customer Service

    1 week ago


    Cheras, Malaysia Eastsun Superior Print (M) Sdn Bhd Full time

    理想的候選人剛畢業者為佳,可以團隊合作、溝通、即可。 **Requirements**: - Proficiency in English and Mandarin is an added advantage - Diploma or Degree in Business Administration / Marketing. - Possess good telephone etiquette with a smiley voice. - Knowledge in handling basic computers (Microsoft Excel/Word etc). - Good...


  • Cheras, Malaysia Sunway Medical Centre Velocity, Cheras Maluri KL Full time

    **Job responsibilities** - Be the face of our hospital, providing exceptional customer service and assistance to our patients and visitors - Guiding and navigating patients and visitors throughout the hospital, ensuring they reach their destinations efficiently. - ⁠Suggesting doctors based on patient needs and preferences. - Providing directions to various...


  • Cheras, Malaysia Signature Market Full time

    Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products. - Maintain a positive, empathic and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the...

  • Customer Service

    1 week ago


    Cheras, Selangor, Malaysia Eastsun Superior Print (M) Sdn Bhd Full time

    About the role We are seeking a highly motivated Customer service to join our dynamic team at Eastsun Superior Print (M) Sdn Bhd. As a full-time role based in Cheras, Selangor, you will play a crucial part in supporting our sales efforts and driving the overall growth of our organisation.RequirementsProficiency in English and Mandarin is an added...


  • Cheras, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **Salary**: High Basic Salary + Allowance **Location**: NU Tower Sentral **Working Days**: 5 days, 2 days off **Working Hours**: Rotational Shift **Project**:Social Media **REQUIREMENTS**: - Atleast have **SPM certificate**: - Diploma or Degree in any field - **Malaysian**: - Excellent in **Mandarin** (_Speak, Read, Write and Listening_) - Age group: up...


  • Cheras, Malaysia Thunder Match Technology Full time

    **Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...


  • Cheras, Malaysia Target Fashion Sdn Bhd Full time

    E-commerce Customer Service Representative: **Responsibilities** - To respond in a professional and timely manner to any customer query/complaint on e-commerce marketplaces, webstore, and brand social media accounts. - To assist customers with their orders, requirements and after-sales service issues. - To follow-up on all customer requests to ensure all...