Technical Support

13 hours ago

Kuala Lumpur, Malaysia TC Management Services Corporation Sdn Bhd Full time

**Responsibilities**:
Diagnosing and resolving technical issues reported by customers or end-users.

Providing customer support and assistance through various communication channels.

Documenting and tracking reported issues, troubleshooting steps, and solutions.

Acquiring in-depth product knowledge and staying updated on new features and updates.

Collaborating with cross-functional teams to resolve complex technical problems.

Continuously learning and updating technical skills to adapt to evolving technologies and industry trends.

**Qualification**
Possessing a bachelor's degree in computer science or information technology.

Holding certifications in Microsoft, Linux, or Cisco, which can be beneficial.

Having 2-5 years previous experience in technical support, desktop support, or a related position.

Demonstrating proficiency in operating systems such as Windows, Linux, and Mac OS.

Displaying attention to detail and strong problem-solving abilities.

Exhibiting excellent interpersonal skills.

Demonstrating good written and verbal communication skills.

  • Technical Support

    2 days ago

    Kuala Lumpur, Malaysia MUV Solutions Sdn Bhd Full time

    **Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

  • Technical Support

    2 weeks ago

    Kuala Lumpur, Malaysia Career International FOS Search Full time

    **Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

  • Technical Support

    4 days ago

    Kuala Lumpur, Malaysia CIFOS Full time

    **Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

  • Technical Support

    1 week ago

    Kuala Lumpur, Malaysia Career international FOS Full time

    Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. - Applies Diagnostic techniques to...

  • Technical support

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Trinity workforce Full time

    EVEN FRESHERS WHO CAN SPEAK MANDARIN CAN APPLYResponsibilitiesProvide technical support to customers via phone, email, or chat.Diagnose and troubleshoot hardware and software issues for clients.Document and track customer interactions and technical issues in the support system.Assist in the installation and configuration of software and hardware.Collaborate...

  • Technical Support

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia New York Global Consultants Inc. (NYGCI) Full time

    Hiring for Malaysians ClientsJob Description:-Technical Support Level #2Required: Japanese LanguageBasic Telecom, MS-Office, ATT Products, Networks Fundamentals, Network Design Level 1 and 2Excellent written and verbal skills in English (CEFR B2 and above)Technical Support serving as escalation resource to resolve complex issues with the following products;...

  • Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Recruitify_HR Full time

    Urgent Opening – Japanese Technical Support Location: Kuala Lumpur, Malaysia Salary: RM15,000/month Diploma or higher Language: Japanese Start Date: ASAPWe're hiring a skilled Technical Support professional with strong knowledge in: Web technologies, IAM (SSO, IDPs), Graph & SCIM APIs Webhooks, live streaming, mail servers, networks MAM/MDM/EMM solutions...

  • technical support

    2 weeks ago

    Greater Kuala Lumpur, Malaysia Recruitify_HR Full time

    Company DescriptionNew & Urgent RequirementsTechnical SupportTechnical SupportROLE: - Technical SupportLocation: Kuala Lumpur, Malaysia. Salary: RM 15,000 Education: Diploma and above holder Joining Date: ASAP Required Skill-set : Strong technical knowledge and practical understanding in: Web technologies, Identity and Access Management (Single Sign On,...

  • Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Right Recruit Sdn Bhd Full time

    Job descriptionPossess technical expertise in at least one technical specialty and can solve complex technical problems through troubleshootingDeliver a great customer experience by showing empathy, professionalism, and taking full ownership of each case.Respond to customer-submitted emails in a timely mannerGuide customers through step-by-step...

  • IT Technical Support

    2 weeks ago

    Kuala Lumpur, Malaysia Tan Chong Group Full time

    **Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...