Customer Support Executive

Customer Support ExecutiveLocation: Petaling JayaOur client, a global fragrance solutions company with a strong British heritage and operations in over 100 countries, is seeking a Customer Support Executive to join their Malaysia office.Role Overview:The Customer Support Executive will be responsible for managing customer orders, coordinating deliveries, and...

To effectively support our growing customer base and ensure exceptional service delivery, we are searching for a talented and dedicated Executive Customer Support representative to contribute to our success. Refer to below details for the job scope. **Location and type of contract**: - Jaya One Mall, Petaling Jaya - On-site (Shift working hours) -...

**Customer Support Executive - Reporting to Customer Care Manager** **(HOD), Primary Reporting to Chief Customer Officer (CCO)** **Job Purpose**: - Resolve customer technical issues promptly and within SLA. - Address customer change requests, such as reports and customizations. - Ensure positive customer experience to enhance satisfaction. - Prevent...

**JOB DETAILS**: - Work Location: Wisma Ali Bawal, Petaling Jaya - Working Days: Monday - Friday (Must be willing to work on Saturday, Sunday & PH considered as OT if required) - Working Hours: 9:00 am - 6:00 pm - Joining Date: Immediately - Salary Package: Fixed Basic salary RM2000 + Commission Unlimited + OT **REQUIREMENTS**: - Fresh graduate &...

**Finance Executive** - Location: First Avenue, Petaling Jaya (Walking distance from MRT Bandar Utama)_ **Join Our Finance Team!** Are you detail-oriented, organized, and ready to grow your career in finance? We’re looking for a passionate **Finance Executive** to support our daily finance operations, drive process improvements, and ensure accurate and...

Job ResponsibilitiesMeter Reading & Billing• Conduct meter readings and billing for Rental and TGS accounts to ensure complete coverage and accurate invoicing.• Verify meter readings using multiple channels (calls, emails, SMS, CSRC, etc.).• Monitor customer usage patterns to identify anomalies and ensure billing accuracy.Billing Accuracy &...

Assist FUJIFILM's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the CSC and FUJIFILM as a whole. - Use available Knowledge Bases to efficiently and accurately...

**Job Purpose**: 1. Solving Customer’s technical issues in a timely manner and according to SLA. 2. Attending to change request by customers (Reports/Customization) 3. Positive customer experience (Increase customer satisfaction) 4. Reducing complaints by customers (achieve zero repeat complaints) 5. Documentation for user guide on HRMS modules. 6....

**Job Purpose**: - Resolve customer technical issues promptly and within SLA. - Address customer change requests, such as reports and customizations. - Ensure positive customer experience to enhance satisfaction. - Prevent repeat complaints and ensure zero repeat issues. - Document user guides for HRMS modules. - Stay updated with statutory regulations and...

**Job description** **The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation...