Customer Support Executive

Customer Support ExecutiveLocation: Petaling JayaOur client, a global fragrance solutions company with a strong British heritage and operations in over 100 countries, is seeking a Customer Support Executive to join their Malaysia office.Role Overview:The Customer Support Executive will be responsible for managing customer orders, coordinating deliveries, and...

Join a fast-growing, tech-driven company that's shaping the future of digital payments We're looking for a Customer Support Executive who is passionate about service excellence, communication, and problem-solving.In this role, you'll manage customer enquiries, provide accurate support, and ensure a smooth, professional experience across our payment...

Job ResponsibilitiesMeter Reading & Billing• Conduct meter readings and billing for Rental and TGS accounts to ensure complete coverage and accurate invoicing.• Verify meter readings using multiple channels (calls, emails, SMS, CSRC, etc.).• Monitor customer usage patterns to identify anomalies and ensure billing accuracy.Billing Accuracy &...

Administrative Support:Manage and maintain office operations, including documentation, record-keeping, and correspondence.Prepare reports, presentations, and other business documents as required.Assist in coordinating meetings, scheduling appointments, and handling travel arrangements.Maintain inventory and procurement of office supplies and...

Assist FUJIFILM's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the CSC and FUJIFILM as a whole. - Use available Knowledge Bases to efficiently and accurately...

Job Description:Assist the company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and company as a whole.Use available Knowledge Bases...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Spider Asia Sdn Bhd is a Mobile App Development company location in Petaling Jaya. We are looking for interns who are willing to work as client support executives. - Client Communications - Client Management - Talking to them at regular intervals to get their inputs and feedbacks. - Collecting data from the customers. - Verifying and quality control before...

**Job Purpose**: - Resolve customer technical issues promptly and within SLA. - Address customer change requests, such as reports and customizations. - Ensure positive customer experience to enhance satisfaction. - Prevent repeat complaints and ensure zero repeat issues. - Document user guides for HRMS modules. - Stay updated with statutory regulations and...

**Job description** **The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation...