Customer Service Executive

5 days ago


Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

Attractive remuneration

**Position: Customer Service Executive, Senior Executive**
- Responsible for attending customer complaints and customer liaison to ensure customer requirements are met.
- Offer reasonable alternatives to resolve customer complaints promptly and professionally.
- Implement and efficient follow-up practice with the objective to deliver excellent service standard.
- Maintain close collaboration with other department to achieve work standard in a timely and efficient manner.
- Establish and maintain good relationships with customers.

**Qualification**
- Bachelor's Degree, Post Graduate Diploma, Professional Degree in related field.
- 1-2 years’ experience in Customer Service roles
- Excellent oral and written communication skills (English, Bahasa Malaysia, Mandarin)
- Excellent comprehension skills.
- Strong customer service orientation
- situational understanding in addressing customer request by priority.

550738



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