HR Operations
2 days ago
**The Role**:
**Accountabilities include**:
- Internally the role will be known as a HR Advisor.
- Act as main interface between Shell entities in partnership with Country Operations Manager to manage change and ways of working
- Provide coaching and SME support to more junior colleagues in HR Advice
- Responsible for delivering HR advice to line managers; supporting managers with more complex HR-related cases.
- Provide seamless end-to-end resolution of HR queries to line managers. Queries may include, but not limited to: Exit/ Redundancy management; Policy guidance; Absence management; Leave, Retirement, Benefits advice
- When required perform investigations (e.g. LSR, conflicts of interest, global helpline cases).
- Coordinates with Global and/or Local HR Consultants in case of (small to large scale) change initiatives, to ensure proper HR Advice support is provided to these initiatives (e.g. large reorgs, office moves).
- Partner with line managers on small to medium/ medium to complex HR matters, provide operational as well as tactical HR support. For example, support line managers with performance management to heighten productivity; coach and support managers on team effectiveness strategies/resources.
- Provide guidance and practical expertise to Line Managers on policy related issues to ensure the best performance of his/her team and the individuals within it.
- Recognize salutations in the business, through line manager request/interaction and case handling that call for intervention. Partner effectively with HR colleagues to analyse and intervene if needed.
- Responsible for delivering great employee experience through pro-actively addressing employee and line manager needs.
- Provide coaching and feedback to line managers, equipping the line managers to deal with HR related matters confidently, correctly and timely.
- Establish strong working relationship with colleagues in country and the COEs to ensure the team can effectively partner when the situation requires.
- Highlight and escalate issues with strategic, legal, employee relations or reputational risk to appropriate parties.
**Translated Company Description
**Job Requirements**:
- University degree in Human Resources/Business Administration or any other related areas
- Ideally those with leadership skills and ability to motivate, grow and develop individuals as well as manage potential risks (eg: license to operate, change management, governance, legalities).
- Experience with strategic implementation of projects would be an added advantage
**Disclaimer
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