Client Experience Champion

1 week ago

Bangsar South, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

**Why join our client?**
- They are a vibrant coworking space empowering individuals and businesses to thrive.
- As a Client Experience Champion, you will play a pivotal role in shaping the first impression and fostering a positive and productive environment for their valued clients.
- You can contribute directly to our client company's success by exceeding client expectations and building lasting relationships.

**Who are we looking for:

- **
- You are a passionate and detail-oriented individual with a genuine interest in exceeding client expectations.
- You possess exceptional verbal and written communication skills and are comfortable interacting with people from diverse backgrounds.
- You are a natural relationship builder who thrives in a fast-paced environment and enjoys learning new things.
- You are proficient in English and Chinese, and have a strong understanding of social media platforms.
- You are well-groomed and stylish.

**What you will do:

- **

**1. Delight Clients**
- Become a trusted advisor to clients, providing comprehensive support regarding their office needs, from printer assistance to managing chargeable time for administrative tasks.
- Proactively address client inquiries and requests, ensuring timely and efficient resolution.
- Foster a welcoming and supportive environment that fosters client satisfaction and loyalty.

**2. Drive Business Growth.**
- Conduct engaging tours of our facility, showcasing our offerings and highlighting the unique benefits we provide to potential clients.
- Build and nurture relationships with potential clients through effective communication and follow-up.
- Contribute to social media marketing by participating in photo and video shoots showcasing our vibrant community.
- Streamline client onboarding by efficiently entering client payments into our management system.

**Bonus Points:

- **
- Experience working in a coworking or hospitality environment is a plus.
- A creative and solutions-oriented mindset is highly valued.

**Compensation and Benefits:

- **

We offer a competitive compensation package and comprehensive benefits to attract and retain top talent.
- **Perks**:_5-day week, performance bonus, medical, insurance, training, etc_

**Next Steps?**

We would love to hear from you if you are passionate about helping clients and our company to excel. We look forward to receiving your CV today ️

**Job Type**: Permanent

**Salary**: RM4,300.00 - RM6,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangsar South: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Which year did you sit for your SPM/O-level (or equivalent) exam?

**Experience**:

- selling virtual office services OR in a hotel industry: 2 years (required)

**Language**:

- fluent English (required)
- Chinese (required)

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