Customer Service Officer

**Infinity Logistics & Transport** Location: Pulau Indah **Responsibilities**: - Managing the entire shipment fulfillment process including the import and export documentation, from receiving jobs to tracking shipments and ensure delivery time. - Regularly communicating with clients to provide updates on the shipment status. - Handling and resolving...

**Infinity Logistics & Transport** Location: Westport **Responsibilities**: - Managing the entire shipment fulfillment process including the import and export documentation, from receiving jobs to tracking shipments and ensure delivery time. - Regularly communicating with clients to provide updates on the shipment status. - Handling and resolving complex...

**Key Responsibilities**: **1. Storage Control** - Coordinate and monitor the movement of goods into and out of storage facilities. - Maintain accurate inventory records and ensure data is updated in the system (e.g., warehouse management system, Asolute). - Liaise with warehouse staff to ensure proper placement, labelling, and tracking of items in...

Provides information to customers by verifying understanding of request; answering questions; offering assistance. - Collects revenue by receiving and recording payments. - Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. - Improves quality results by evaluating processes, recommending changes. -...

About This OpportunitySTM Lottery Sdn. Bhd. is Malaysia's leading number forecast operator with nationwide presence, serving diverse communities through our extensive retail network. We're seeking a dedicated Customer Service Officer to support our Central region operations, ensuring exceptional service delivery while driving outlet performance and...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

**Key Responsibilities**: With this role, the incumbent will be responsible to support all sales activities to export customers in the Food Ingredients division. - Supports the Head of Supply Chain/Assistant Customer Service Manager as the interface within the sales office in all customer related matters. - Oversees and manages the order fulfilment process,...

**JOB RESPONSIBILITIES**: - Responsible to confirm with clients and make records of shipment. - Responsible to make booking with shipping lines for weekly shipment movement i.e: confirm freight and container movement for the week. - Make arrangement with Transport Dept for collection and delivery of cargo to warehouse. Stick "damaged" sticker on the cargo. -...

Serve as the primary point of contact for assigned customers. - Receive and process customer orders and scheduling requests. - Communicate shipment status updates, delays, and exceptions proactively. - Accurately input and update orders in internal systems (e.g., TMS/WMS). - Track incoming and outgoing loads to ensure timely transloading. - Prepare shipping...

Job purpose To achieve and provide quality service and total logistics solution to our valued clients. Primary responsibilities 1. Promote excellent customer service and ensure satisfaction is delivered consistently. 2. Complete bookings with carriers and submission of shipping instructions with great accuracy 3. Build a strong relationship with...