Customer Success Associate

SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, Facebook Shop and Facebook Live automation,Marketplace (Shopee) Integration, O2O solution, advertising placement, business...

Responsibilities: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to sales...

Miscellaneous admin duties and support business team with content & presentation materials - Collect and update the existing database Job Requirements - Strong proficiency with Microsoft Office and Google Suite - Excellent communication skills, written and verbal in English and Malay - Excellent organizational, analytical, and time-management skills -...

**Responsibilities**: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to...

Bukku is a well-funded and fast growing software company running the most-loved cloud accounting software. It is already being used by thousands of SMEs in the country. **Responsibilities**: - Obtain strong product knowledge in order to resolve customer’s queries effectively. - Go the extra miles to understand customer’s pain points and try to resolve...

You will play an important role to: - To direct and manage multiple audit engagements either SME or PLC. - Committed to completing audit engagements given within a specific time frame. - Ability to communicate professionally within the team and with external parties, including audit clients and authoritative bodies. - Create a positive learning culture by...

Provide car insurance quotations to customers timely and efficiently - Resolve customer quotations timely, and efficiently and escalate problems/issues promptly - Escalate to the person in charge any unresolved issues/queries immediately - Work as a team and ensure that KPI is met - Provide customer service to customers pertaining to insurance-related...

Tanggungjawab/Responsibilities: - Menguruskan transaksi harian di kaunter, mengendalikan segala servis yang ditawarkan oleh MBE dan khidmat pelanggan. - To manage daily over-the-counter transactions, handle all services provided by MBE and customer service. Keperluan/Requirement: - Minimum kelulusan SPM - Komunikasi dan khidmat pelanggan yang bagus -...

OverviewSupportYourApp is a multinational company specializing in premium outsourced customer support and technical services. With over 30 countries served and more than 60 languages spoken, our team of experts provides secure and comprehensive solutions for tech companies worldwide.Since 2010, we have established ourselves as an industry leader in the field...

Cartrack is one of the largest vehicle telematics companies globally with over 1,750,000 million active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up...

We are international outsource sales and marketing company that partners with leading MNC clients across a variety of industries. We increase sales revenue and market share for our clients by presenting their products and services directly to their targeted customers. **Responsibilities**: - Build new clients base in events and roadshows. - Build...

**For Registration Please WhatsApp 0125084321** **1)** Full Name: **2)** Age: **3)** Job Titles : Call Centre Team Leader **Roles and Responsibilities**: - Responsible for the day-to-day supervision of a group of call centre associates. - This position ensures performance metrics are achieved by providing adequate coaching, motivation and...

General - Know the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes for the outlet(s) assigned. - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Prepares work schedules and ensures all staff is rostered in...

Accounts Payable and Receivable Job Responsibilities: The accounts payable and receivable executive is responsible for checking figures and creating spreadsheets. Be sure to include these responsibilities in your accounts payable and receivable job description: - Prepares work to be accomplished by gathering and sorting documents and related information. -...

manage the development, maintenance, performance and delivery of the business hospitality and events services for the organisation to produce an efficient and effective service and delivery solution, meeting agreed quality control standards and criteria, achieving targets, maximising overall performance and adhering to budget. - ensuring that the business...

Role OverviewIn this Customer Success Engineer role, you will play a crucial part in ensuring customer satisfaction and loyalty. Your responsibilities will include managing customer expectations, providing technical support, and working closely with internal teams to deliver exceptional results.

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

Execute market research activities, measure customer satisfaction, conduct customer data analysis, review and identifying trends to provide insights and recommendations for business review. - Lead CRM through analytical skills, devising actionable strategies from insights gathered and optimized all information generated to support business needs. - Lead...

As a InfoSec/Cybersecurity trainer, you will be responsible for the research, analysis, design, development, and customizing of instructional materials to potentially support WBT (Web-Based Training)/CBT (Computer-Based Training)/ILT (Instructor-Led Training). **Responsibilities**: - Conduct training and provide consultancy in the respective area of...

Develop in-store promotional strategy, marketing plan and collaterals. - Build a database of Key Accounts and HORECA segment through online sites. - Reach out to prospective customers to establish their needs and wish list. - Confident to speak over the phone and building relationship with prospective customers. - Confident to be in the sales administration...