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Customer Success Specialist

2 weeks ago

Kuala Lumpur, Malaysia Soulusi Sdn. Bhd Full time

Introduce and demonstrate the system to customers such as account registration, job posting and etc
- Responsible to escalate clients' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude

**Qualifications**
- **At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.**:

- Excellent communication and presentation skills
- Good command in written & spoken English, Mandarin & Bahasa Malaysia
- Good logical thinking, able to quickly understand customer problems and respond to them.

**Additional Information**
- Annual leave
- Sick leave
- Laptop & supporting hardware will be provided.
- Casual Attire
- Medical Claims
- Optical & Dental benefits
- Attendance bonus
- Education benefit

Pay: RM3,000.00 - RM5,000.00 per month

**Experience**:

- Customer Success Specialist: 3 years (required)

**Language**:

- Mandarin (required)
- English (required)