Customer Support Executive

1 week ago


Melaka, Malaysia Bostonhouse Consulting Full time

**Responsibilities**:

- Manage inbound and outbound calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer
- Follow up with customer on pending documents
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Pay: RM2,500.00 - RM3,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- related: 3 years (preferred)

**Language**:

- Malay (required)


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