Customer Support Assistant

After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports. Establish in May 2007, QTEC the company is in...

Do you have experience in developing electronics? Are you looking for an opportunity where you can build your expertise and challenge yourself? Then you came to the right place! We are looking for an **INTERNSHIP - ASSISTANT CUSTOMER SERVICE**. **Your responsibilities are to support the customer service team by**: 1. Assisting in handling customer...

**Position: Mobile App Customer Support** Schedule: Monday - Friday 8am-5pm EST / **8pm to 5am Malaysian Time** **Responsibilities**: - Fluent in Mandarin (Native), Cantonese and English - Issue Tracking: Use ticketing systems or other tools to log and track user-reported issues. Log and monitor a list of repeated offenders. - Collaboration: Work closely...

**Authority** 1. To prepare quotation, delivery orders and invoices. **Responsibility** 1. Process work order request by customer. 2. Issue Invoice, Credit Note and Debit note to customers. 3. To assist in handling Oracle System (update ETA, Acknowledgement, create ASN label for delivery). 4. To assist in record and update daily sales listing. 5. File...

**Responsibilities**: - Manage inbound and outbound calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer - Follow up with customer on pending documents - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines...

**Position: Customer Service cum Event Assistant** **Location HQ: Taman Teknologi Cheng, Melaka** **Responsibilities**: - Assist with event setup and teardown before and after events - Pick, pack, load and organize event items based on checklist - Deliver and collect event inventory (including outstation/ KL events) - Support pop-up booths and weekend...

**Responsibilities**: - Fluent in Mandarin (Native), Cantonese and English - Issue Tracking: Use ticketing systems or other tools to log and track user-reported issues. Log and monitor a list of repeated offenders. - Collaboration: Work closely with the attendance department to follow up, coach, and train repeat offenders **Qualifications**: -...

**Job Descriptions**: - To assist daily administrative tasks - Assist with administrative tasks such as data entry, filing, and maintaining records. - Coordinate scheduling and appointments. - Support the team in organizing events or activities. - Ensure the front desk is tidy and presentable at all times. - Assist with any ad hoc duties as required. **Job...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

Ensure all walk - in customers are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers’ enquiries and complaint. - Monitor incoming calls are ensure calls are answered within three rings. - Provide information on current sales/service promotion of products to customers. - Monitor and prepare...