Chinese Speaking Customer Service Agent

1 week ago


Johor Bahru, Malaysia Content Hall Group Pte Ltd Full time

Looking for: Customer Service Agent Based in Johor Bahru only (Chinese Speaking 中文)

Pay: 2200 MYR / RM a month

Shift: 3-4 days shift per week only, 1pm - 9pm GMT+8

Work Arrangement: Work from home or anywhere, occasional travel to Singapore. (Travel fees will be covered)

Job Scope:

- Looking for a highly self motivated customer support agent who's good at text communication
- Tech savvy and fast learner
- Platforms used: Xiao Hong Shu, WeChat, WhatsApp, Meta
- Basic reply templates are provided
- Mandarin should be conversational (for texting) (Main working language)
- Basic English required to communicate with internal team

Plus point:

寻找:仅位于新山的客户服务代理! (说中文)

工资:每月2200马币/马币

轮班:每周仅轮班 3-4 天,下午 1 点至晚上 9 点(GMT+8)

工作安排:在家或任何地方工作,偶尔去新加坡出差。 (将支付差旅费)

工作范围:
- 寻找一位高度自我激励、擅长文本沟通的客户支持代理
- 精通技术且学习速度快
- 使用平台:小红书、微信、WhatsApp、Meta
- 提供基本回复模板
- 普通话应该是会话性的(用于发短信)(主要工作语言)
- 需要基本英语与内部团队沟通

加分点:
- 如果您熟悉美容和美容行业,您将是最佳候选人

Pay: RM2,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (required)
- English (required)

**Location**:

- Johor Bahru (required)

Willingness to travel:

- 25% (preferred)

Application Deadline: 01/20/2025
Expected Start Date: 02/01/2025



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