Current jobs related to IT Helpdesk Support - Shah Alam - EPS Ventures Sdn Bhd

  • Executive - IT Helpdesk

    2 days ago

    Shah Alam, Malaysia Edaran Otomobil Nasional Berhad Full time

    **Summary** - Manage IT Helpdesk services - Attend 1st level IT general technical support (technical & SAP system) - Maintain reports and system documentations **Responsibilities**: - Provide first level support on IT hardware and software to users in EON HQ and branches - Log all calls received into Helpdesk system and ensures fast response to customer...

  • Internship - Helpdesk

    3 days ago

    Shah Alam, Selangor, Malaysia Rentwise Sdn Bhd Full time 14,400 - 18,000 per year

    Job OverviewAssist the Helpdesk team in providing first-level IT support to end users. This internship offers hands-on experience in troubleshooting, ticketing systems and technical communication.Key Responsibilities:Assist in responding to user queries via phone, email or ticketing system.Help perform basic troubleshooting for PCs, laptops, printers and...

  • Desktop Support

    3 days ago

    Shah Alam, Malaysia Total IT Global Full time

    Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...

  • IT Helpdesk Support

    2 weeks ago

    Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: (IT Helpdesk Support/ IT Support level 2) (US Market)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: up to RM 4500 ( Negotiable) + RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: - Resolve technical issues...

  • IT Helpdesk Support

    2 days ago

    Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: IT Helpdesk Support - Japanese Speaker** **Location: Shah Alam** **Tenure: 2-Year Contract (Renewable Basis)** **Salary: RM 8,000 - RM 9,000** **Working Hours**: **First 6 Months**: Fixed Night Shift: 5PM - 2AM / 8PM- 6AM/ 10PM-8AM Includes shift and training allowance **After 6 Months**: Regular Day Shift: 8:00 AM - 5:00...

  • IT Helpdesk Specialist

    5 days ago

    Shah Alam, Malaysia Sophic Automation Sdn Bhd Full time

    **Responsibilities**: - _Provide first-level technical support to end-users, ensuring timely resolution of issues. _ - _Document all support interactions and resolutions in the ticketing system. _ - _Collaborate with internal teams to escalate complex issues and coordinate solutions. _ - _Conduct remote troubleshooting and guide users through step-by-step...

  • IT Support

    5 days ago

    Shah Alam, Malaysia myTukar Sdn Bhd Full time

    **Role and Responsibilities** - Perform desktop, laptop, printing, and peripherals support - Software installation and troubleshooting - Manage Windows 10 & 11, MS Office Applications, network connectivity, printer mapping etc. - Comprehensive documentation of all support calls. - Knowledgeable on different IT Technologies where continuous learning in the...

  • IT Support

    2 days ago

    Shah Alam, Malaysia Puncak Tegap Sdn Bhd Full time

    **Requirements**: - Strong Analytical and troubleshooting skills - Excellent interpersonal communication skills (both verbal and written) - Ability to work effectively in a fast-paced implementation environment - Proactive to anticipate the needs of production - Team player - Highly organized with an ability to do multi-task - Thrive in a high pressure,...

  • Technical Support Mandarin

    1 week ago

    Shah Alam, Malaysia Devloit sdn Full time

    Language - Mandarin Location-Shah Alam Shift - Between 10am to 10pm work from office Must have 1 year of experience in IT Support/ IT Helpdesk Asap joiners Role & Responsibilities: - Receive and handle inbound callsregarding fibre broadband technical issues - Diagnose and troubleshoot a wide range of 10G PON technical problems, such as installation,...

  • IT Support Executive

    1 week ago

    Shah Alam, Malaysia Motormaniac Sdn Bhd Full time

    1. Provide technical service to end users, troubleshooting issues related to personal computers and systems. 2. Managing the entire user lifecycle within internal systems, including registration, role assignment, and account deactivation. 3. Manage, track and perform: - Desktop hardware troubleshooting and diagnosis. - ID & access management - Software...

IT Helpdesk Support

2 weeks ago

Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

**Position: (IT Helpdesk Support/ IT Support level 2) (US Market)**

**Location: Shah Alam**

**Tenure: 2 years contract (Renewable basis)**

**Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)**

**Salary: up to RM 4500 ( Negotiable) + RM 900 ( Shift allowance + Training allowance)**

**Responsibilities**:

- Resolve technical issues related to enterprise GIS servers using the right tools and other related technologies
- Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
- Maintain comprehensive case documentation in customer relationship management (CRM) system
- Identify issues and log defects for software improvements
- Work in other technical areas of software support as customer and business needs require

**Job Requirements**:

- Bachelors in Computer Science, Computer Networking,
- Information Science, Computer Engineering, Networking, Information Technology, Business IT, Programming, or any that is equivalent
- Knowledge in: SSL, Web certificates, Proxy Servers, Windows Servers, SQL, LDAP
- Background working as Server Administrator, Network Administrator will be an advantage.
- Experienced in Networking, web servers, web certificates or proxies.
- Background in software support or technical customer service with direct end user contact
- Ability to provide excellent customer service including strong troubleshooting, analytical, and problem-solving skills
- Aptitude to gain understanding of systems administration and troubleshooting of multiple operating system

**Job Type**: Contract
Contract length: 24 months

Pay: RM4,200.00 - RM4,500.00 per month

Application Question(s):

- how long is your notice period?
- how much is your expected salary?

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT support: 1 year (required)
- Customer support: 1 year (required)
- SQL: 1 year (required)

Work Location: In person