Customer-support-executive
3 days ago
**Responsibilities**:
- A super agile startup that specializes in BPO, RPO and ITSO services, owned and ran by experienced professionals, and supported by great talents- Find the career of your dreams
- We're more than just a workplace.
- We're a family.
We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward to coming to every day. Start your journey with us by browsing available jobs.**Job Highlights**
- Basic + KPI Allowance (based on performance) + OT
- Friendly colleagues to work with.
- Company is expanding fast and stable.
- Independently provide accurate information to resolve problems/issues that arise.
- Execute reports and analysis on the Call Center (CC) Operations on a timely basis.
- Adhere to the Quality Assurance standards set
- Adhere and comply to the duty roster set by the Supervisor.
- Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis.
- Continuously educate one’s self with up-to-date and relevant information to support the customer service operations.
- Assist in the preparation of other processes as and when assigned/required by the Supervisor.
- Display good team working attitude and behaviour within the CCO work environment and within other divisions in the company.
- Participate in company sponsored events.
**Requirements**:
- Must be able to speak and write good English
- Able to work 24/7 shift
- Able to start immediatelyBenefits
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