Customer Service Officer
2 weeks ago
Job Summary: Coordinating the customer service tasks at branch level.
KEY ACCOUNTABILITIES
Customer Service
- Serve as liaison between the customers and other department.
- Provide prompt and professional attention to all internal and external clients' requests or problems.
- Support and provide quotation and concerned documents to customers
- Preparing customer shipping instruction for billing purpose.
- Maintain and update records in customer’s software system
- Plan the daily truck planning and communicate with the respective transporter.
- Do the necessary adjustment, movement & transfer in system timely and validate accordingly.
- Handle customer’s enquiries promptly.
- Ensure compliance with customer’s Standard Operating Procedures.
Documents and Reports
- Responsible for timely submission of reports and data to customers.
Specific Activities
- Carrying out any other request made by their manager.
**Requirements**:
Technical
- Minimum of 5 years’ experience in customer service filed in third party logistics organization
Behavioural
- Excellent communication
- Team player
- Rigorous
- Excellent inter-personal skills
- Organized
- Responsive
- Negotiation skills
Language
- Fluent in English + local language
**Benefits**
Medical
Dental
Birthday Leave
Festive Leave
-
Customer Service Officer
7 days ago
Shah Alam, Malaysia Unipac Engineering Full time**We're Hiring: Customer Service Officer (Engineering Workshop)** **Location**: Glenmarie U1, Shah Alam **Company**: Unipac Services Sdn Bhd **Employment Type**: Full-Time Are you an organized, proactive individual who enjoys problem-solving and working in a hands-on, technical environment? We're looking for a **Customer Service Officer** to join our...
-
Customer Service Officer
1 week ago
Shah Alam, Malaysia HSH TRANSPORTATION SDN BHD Full timeYou will focus on the company's customer service full-time - work in a fast-paced environment - Maintain good relations and friendliness with businesses, customers, and drivers. - You are responsible for tracking the goods records and until they are safely delivered the goods to customers. - Responsible for the Logistic Operation (warehousing and...
-
Customer Service Officer
1 week ago
Shah Alam, Malaysia Unipac Engineering Full time**Job Responsibility**: - Maintaining a positive and professional demeanour in all customer interactions - Follow up with customers to ensure job satisfaction and build strong relationships. - Keep records of customer interactions, process customer accounts and file documents. - Continuously acquire knowledge about products and services to provide accurate...
-
Customer Relations Officer
7 days ago
Shah Alam, Malaysia Federal Auto Holdings Berhad Full time**Are you passionate about delivering exceptional customer experiences?** **Do you thrive in a dynamic and fast-paced environment?** **If so, we have the perfect opportunity for you! Join Our Team as a Customer Relations Officer / Customer Service Officer !** **Job Highlights**: - Opportunities for Career Growth and Advancement - Branch Incentives Based...
-
Customer Service Officer
7 days ago
Shah Alam, Malaysia HSH TRANSPORTATION SDN BHD Full timeYou will focus on the company's customer service full-time - work in a fast-paced environment - Maintain good relations and friendliness with businesses, customers, and drivers. - You are responsible for tracking the goods records and until they are safely delivered the goods to customers. - Report directly to HOD - Strong attention to detail and adherence...
-
Customer Service Officer
1 week ago
Shah Alam, Malaysia The Blue Trucks Sdn Bhd Full timeHandling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...
-
Customer Service Officer
2 weeks ago
Shah Alam, Malaysia Wangsa Group Of Companies Full timeWork as a Cashier or Customer Service Officer in a bowling center. **Working Time: - ** **Shift 1 : 9.30AM - 6.00PM** **Shift 2 : 4.00PM - 12.30PM** **Every week rotational Shift **Salary**: RM1,500.00 - RM2,000.00 per month
-
Shah Alam, Malaysia Pharmacy Maluri Full time**OFFICE PHARMACIST ASSISTANT CUSTOMER SERVICES** **(OFFICE BASED CORPORATE TEAM BIG PHARMACY)** **Salary range RM2000 - RM3000** **Requirement** **-Minimum Diploma Pharmacy, Nursing, Medical, Healthcare or equivalent** **-Can work in office environment** **-Experience in screening prescription by call/whatsapp** **-Good customer service** **Work Location...
-
Customer Service Officer
4 days ago
Shah Alam, Malaysia Hamel Marketing Sdn Bhd Full time**Overview on this position**: This position is offered you with Basic Salary and High Commission Scale. You will serve online and walk-in customers at our Hamel’s branches to give customers information about our products and services (car tinted, costing, and PPF), manage customer queries and complaints, ask to process orders, escalate complaints across...
-
Customer Service Officer
1 week ago
Shah Alam, Malaysia MGB Berhad Full time**Job Descriptions**: - To resolve product or service problem by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. - To prepare, compile and provide update report - To keep records of customer...